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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1763 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,763 reviews
  • Rated 5 out of 5 stars

    Great for everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great at defending my phone from drops. The rubber exterior allows for shock absorption while giving me a better grip on the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is tough and rugged. It fits the phone snugly. I would recommend this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me otterbox is a must have item when purchasing iPhone. The otterbox protects from my child drops and throws. I always purchase one before I even get my new phone in hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you go Otter, you never go back!! It’s true. I bought my fist otterbox when iPhone 5 was released and at the time I felt that spending over $50 was too much for a phone case....until I dropped the $600 phone and had to buy a new one. Then, $50 did not seem all that bad. I went ahead and followed my friends recommendations and bought an otterbox and since then I have never gone and bought a different brand, even Lifeproof doesn’t not withstand what Otterbox stands up to. I have an iPhone 11 now and I was not not going to get an Otterbox. The only thing I would like Otterbox to do is add designs to their cases, other than that, I’ve never had any problems with them products or customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case for iPhones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought expensive phones so I needed good cases. Kids & wife have dropped their phones a number of times & these case have saved them every time. No regrets, would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone OtterBox case review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent case in a protect my phone well. Anyone spending over $500 for a phone should definitely consider this as a secondary investment to protect the first investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is simply the best and easiest phone case on the market. Expertly engineered to fit perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my fiancé phone, she just purchased the iPhone 11 ProMax. The case seems solid and is very easy to install. Otterbox has never let me down with protecting my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case that wraps the edges And protects the front screen and also I have dropped it a few times already and have had no issues I highly recommend this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection for my phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection for my phone. The only thing I don’t like is too bulky!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what you get for the money!!! Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality as usual, ran last iPhone 11 pro max over and screen was the only thing shattered And needing to replace but didn’t even crack the 3 cameras or even a scratch on the back of my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Otterbox for my iphones, it's better than paying a monthly maintenance fee. Only thing with this purchase, I notice it did not come with a protective screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outer box, defender shield

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This outer box defender shield is the best you can buy because if the phone drops the glass doesn’t break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s durable and easy to install. I have always trusted otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in industrial construction and I’ve dropped my phone plenty of times and this case is Indestructible I’ve had this case for a long time and it’s by far the best I’ve ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outer box case excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outer box case excellent I got the 11 Pro Max phone and it fits right on there snug as a bug great protection in case you drop it I give the case 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Quality Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was easy to put on my new iPhone and I hope yours. Otter has always been the brand that delivers. It’s tough, functional with a bit of swag. Nuff said. Peace, love and joy. Godspeed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great and feels like itll protect the phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent dropped it yet to test it (and dont want to) but feels very protective!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best case you can buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best case you can buy for protecting your smart phone from getting damage specially for an IPhone 11 ProMax... It’s big so if you have a small hand try it out first before buying it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case Ever!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to protect your very expensive IPhone 11pro Max there’s no other case you want. I’ve had this on my phone for 6 months now and my phone is perfect if taken out of the case.

    I would recommend this to a friend