Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Angle. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 2. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 3. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 11. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 12. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 13. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 14. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 15. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 16. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 18. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.

OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple

Model:
77-63242
SKU:
6361897
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,764 reviews

  • Best addition for your expensive phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used other cases but nothing secured it this Otter Box. I have dropped it once since I put on and not a problem one.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • good protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit my iPhone 11 Pro Max perfectly. I think OtterBox rubber material will absorb the shock if I drop my iPhone which provide me peace of mind.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Durable protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work outdoors and need extra protection. Otterbox Defender has never failed me. Would highly recommend and definitely worth the price.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why more people don’t protect their expensive phones. For a few dollars this protects it big time against drops. So glad I have it.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Great case for any mobile phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my purchase with the otter box case for my iPhone 11 max pro. My phone is well protected all the way around.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Great case with great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really good a bit bulky for those who likes to carry their phone inside of their pockets, but it comes with a clip just for that!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Otterbox cases

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never owned an Otterbox product that I didn’t like. Some of the best protection for my phones and tablet!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Great case!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that doesn’t have a plastic screen because I already have a glass screen protector on my phone and that will just interfere. The quality is very good and very durable. My phone feels very protective and the case feels good in my hands. Will recommend this to anybody. If I need another case I most definitely will get another OtterBox for sure.

    I would recommend this to a friend

  • Great case for any iPhone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is has the best protective cases out there. I highly recommend everyone with a cellphone to protect it with an Otter Box case.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I’ve ever had. It’s very protective and I like how it’s raised to keep from dropping directly on the screen.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Otterbox only

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love an Otterbox product. Have purchased multiple ones over the years and never regretted doing so

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Heavy duty

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gift for my dad who works in construction. His phone always falls but it’s well protected with the case

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Great protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Reasonable price. A must have. Has saved phone a number of times

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great workmanship. Truly protect my iPhone. Worth the money.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Works

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case work well, does not negatively effect phone operations, and look great

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • iPhone Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely durable case. Store had a large selection to pick from. Very satisfied with my purchase

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Very well put together.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very well put together. It is one of the best brand of cases the hold up and protects your phone from events in your daily life.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • OtterBox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, durable, reliable, sturdy and don't have to worry if it falls on the floor

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with any outer doc always protects the phone and keeps the phone protective with no problems

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in harsh conditions and needed a case that would be durable and protect my iPhone at all times. This has been great so far. Recommend.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend
Page 23, Showing 441-460 of 1,764 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.