Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Angle. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 2. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 3. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 11. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 12. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 13. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 14. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 15. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 16. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.
  • Alt View 18. OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple.

OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple

Model:
77-63242
SKU:
6361897
Highly rated by customers for:
Your price for this item is $35.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 1763 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,763 reviews

  • OtterBox Defender Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good rugged case that offers a lot of protection. I’ve never broken a iPhone with a OtterBox Defender case on it from dropping it. Could use a bit stronger hinge on the charge plug cover.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Very well put together.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very well put together. It is one of the best brand of cases the hold up and protects your phone from events in your daily life.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Does what its supposed to do

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter boxes. Kind of miss the outer screen protector but this still works great at protecting my phone.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in harsh conditions and needed a case that would be durable and protect my iPhone at all times. This has been great so far. Recommend.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection for your very important phone, its a must have if you want to keep your phone safe

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Great Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for all your needs. You can clip it on or put in your back pocket

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Great protection for that expensive iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Otterbox does it right with heavy duty protection for the very expensive IPhone 11 Pro max. The case is great and works. Period.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • A must

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy helped my iPhone out and I’m a try clumsy .

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Great protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a coach and have dropped this case a few times on a hardwood basketball court and my phone is still in one piece without a scratch.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Otterbox user

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned Otterbox defender cases. This case is awesome. Does not come with a screen so I put another screen protector on.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Otterbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know how great otterbox is DONT we lol so I don’t think I need a great review for an magnificent product to say the least

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Excellent cover!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover. Very strong and secure. You need to protect your $1,000 phone and it protects your phone very well from accidentals falls.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’ve dropped my phone a couple times since buying this and there’s no damage to my phone or the case

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Pros and cons

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be very protective! My negatives are twofold, slow response on wireless charging, sometimes disconnects without reason…. It’s rather bulky for an already large phone, iPhone 13 ProMax

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Works

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I’ve cracked iphone screens but this work but I also got a screen protector just in case but no problems

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Love this case!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox for my iPhones for the last 10 years and have never had an issue with an accident regarding my phone.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Wow

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case my son loves it !!!!!!!!!!!!!!!!!!!!!!!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • What a lifesaver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mechanic husband has always used an Otter box and has bee pretty tough on it. When he takes it out of the case it is always pristine.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Great case- also great customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical otterbox, tho the phone is like a tank now. One thing is that otterbox really stands behind their products, even years later

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend

  • Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job, and looks sleek doing it! I love the lip that helps protect the screen, and it feels right on my phone.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black

    I would recommend this to a friend
Page 24, Showing 461-480 of 1,763 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.