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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,764 reviews
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection for your very important phone, its a must have if you want to keep your phone safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box. Never goes wrong.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box must give me a discount. I get an otter box every time i get a new iphone. Thats loyalty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what its supposed to do

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter boxes. Kind of miss the outer screen protector but this still works great at protecting my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I love how otterboxes never let me down. The price is always nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for that expensive iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Otterbox does it right with heavy duty protection for the very expensive IPhone 11 Pro max. The case is great and works. Period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a coach and have dropped this case a few times on a hardwood basketball court and my phone is still in one piece without a scratch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bulky mf

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't even break, both the phone and the case. good case just bulky

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you are enjoying the rugged protection of your Defender Pro Series Case! We do value your feedback and have continuously improved the design of the Defender Pro Series Case to be slimmer for other devices. Thank you for your feedback and we hope you have a fantastic day! OtterBox

  • Rated 5 out of 5 stars

    Otterbox user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned Otterbox defender cases. This case is awesome. Does not come with a screen so I put another screen protector on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cover!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover. Very strong and secure. You need to protect your $1,000 phone and it protects your phone very well from accidentals falls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know how great otterbox is DONT we lol so I don’t think I need a great review for an magnificent product to say the least

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox Defender Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good rugged case that offers a lot of protection. I’ve never broken a iPhone with a OtterBox Defender case on it from dropping it. Could use a bit stronger hinge on the charge plug cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I’ve cracked iphone screens but this work but I also got a screen protector just in case but no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’ve dropped my phone a couple times since buying this and there’s no damage to my phone or the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for all your needs. You can clip it on or put in your back pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox for my iPhones for the last 10 years and have never had an issue with an accident regarding my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a lifesaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mechanic husband has always used an Otter box and has bee pretty tough on it. When he takes it out of the case it is always pristine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case- also great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical otterbox, tho the phone is like a tank now. One thing is that otterbox really stands behind their products, even years later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job, and looks sleek doing it! I love the lip that helps protect the screen, and it feels right on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone protector!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides excellent cell phone protection to prevent breaks and cracks for those who work outdoors with heavy machinery and tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works As Usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best. I always have to add a screen protector though. It doesn't protect the front. Adds a lot of bulk to the size.

    I would recommend this to a friend