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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,764 reviews
  • Rated 5 out of 5 stars

    11 pro max case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Cost a little more but well worth it. Took my phone out and my phone still is like brand new. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my new IPhone perfectly. I have used this product with other Iphones which prevented damage when I dropped the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy helped my iPhone out and I’m a try clumsy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I keep my phones and nothing less than OtterBox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep my phones and nothing less than OtterBox defender’s since my first iPhone I love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always shop OtterBox cases (especially the defender case). OtterBox has always kept my phones safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on. Phone is totally protected and not worried about phone damage if it gets dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iron protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only case you need , dropped my phone several times and not a scratch , still in perfect contains

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bulky mf

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't even break, both the phone and the case. good case just bulky

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you are enjoying the rugged protection of your Defender Pro Series Case! We do value your feedback and have continuously improved the design of the Defender Pro Series Case to be slimmer for other devices. Thank you for your feedback and we hope you have a fantastic day! OtterBox

  • Rated 5 out of 5 stars

    Protects like no other

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust otterbox for all my apple products, the defender is the best way to absolutely keep your phone super safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i work in construction and its a great case for my line a work. i drop my phone constantly it protects it everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otterbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone a lot and otterbox has always protected my phones! I love the grip and durability this give my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only OtterBox for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years ago my iPhone fell out of my pocket in a cheap, non-protective case and I cracked the bottom of my screen. It was the first time I had ever damaged a cell phone like that. After that incident I will never buy a non-protective phone case ever again. I will be an OtterBox customer for life! I literally took my new phone from its new box and put it directly into this case. These cases may be bulky but trust me, you’d rather have a bulky case than a cracked screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protects phone well. very durable. wish it came in other colors. dropped my phone many times and not even a scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case in my opinion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this same case in the updated version for my phone every year. I’ve never had a phone break or crack when dropping it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case my son loves it !!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to keep your brand new iphone 11 safe you must protect it with this defender case. Solid all around protection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and dependable protection for your iPhone XS Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box For the iPhone 11 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid to try Otter Box again. Years ago the clip for the phone would eventually give out. But they had replaced the entire phone clip several times. But I’m glad I went ahead & tried the Otter Box again. I’m very pleased with the clip and case! It is so incredibly durable. I needed a new case because the other one I had became discolored & loose & sagging on iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection for your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great investment to protect your new iPhone 11 Pro Max. As and added bonus, it feels great in the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case to protect your phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used a Otter Box to protect my phones. I have dropped on different occasions and it has always protected it.

    I would recommend this to a friend