Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,764 reviews
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case I’ve had these cases for all my iPhones they hold pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me tell you the case its very good, the only thing that did bug me a bit was the fit. It did fit a bit lose for my liking. Had other ones before and they seemed to fit much better. Seems a bit overpriced if you ask me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I’m satisfied and will buy it again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone pro max otterbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this otterbox case protects every part of my phone and Best Buy always has great deals on cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protector

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protector especially for clumsy people like my boyfriend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Core Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yo this OtterBox - Defender Case is just what I needed to keep my iphone safe from drops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ottorbox defender minus safety screen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox but this one lacks the protective screen so had to purchase a separate screen protector. A downgrade without a price reduction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case for my IPhone 11 Pro plus. It really protects my phone from damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits perfectly. I am confident that it will hold up much better than me in a fall outdoors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has a great history of providing protective equipment for phones. This case is no exception. The clip for your belt is bulky and cumbersome, but the case itself is a star!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect my phone brilliantly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone all the time and this case saves my phone from those little chips and scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone life saver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - strong, easy to use, comfortable, very secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy Duty

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy Duty phone protection! Saves you from having to buy a new phone! Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection for your IPhone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for your iPhone. It Is pricey but you got what you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Sleek

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the phone being as big as it is, this case protects it real nice without making it look huge. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otteebox

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my otterbox case. Only brand phone case I will buy! Has protected my last three phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The defender

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox does the job I’ve dropped my phone about 1000 times and I feel safe and secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use otter box defender products for my I phone. It is an excellent product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Not bad!

    |
    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for good iPhone protection but the little rubber flap near the charger broke off after a few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn’t happened yet, but I love the piece of mind in knowing my phone will be safe if I drop it.

    I would recommend this to a friend
Sponsored