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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,764 reviews
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tough case and easy to put on my phone. Wish it came with screen protector like older versions of the case, but it protects the phone very well even without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your mobile phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter Boxes for years. I have never damaged a mobile phone when it has been in an Otter Box. It is easy for me to clip it on my belt to carry it with me when I go out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ryder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson is very happy with the protection for his phone. the price was a bit stif.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case protector for your iPhone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most reliable and durable case for your phone. Their reputation/track record speaks for itself. I will only purchase otter box defender cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection I could find

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am on the clumsy side and spend a lot of time outside so I needed the added protection. The case with the clip is handy and I like how it securely holds the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box is the best. Convince me otherwise.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has always had superior quality to the rest of the field and this is no different. Best customer service in the business, I’ve received replacements over the years with no fuss from otter box. Top notch. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken iPhone 11 Pro Max screen repair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke the screen on my iPhone, completely disabling it and leaving me with no way to access my contacts. Best Buy was the only place around that could replace it immediately, and they did a great job! My phone looks just like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I enjoy the case because it has a belt clip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the protector case because it has a belt clip. I have dropped my phone two times already and handled it like a champ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truck rated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an Otterbox ran over by a 4500 truck. The phone survived without damage. The dust from the tire tread was visible on the screen. Wiped it off and it was like it never happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Defender Pro Series Case for Apple®

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black still holds up great It keeps the lighting port clean and free of dust I keep using it no OtterBox - Defender Pro Series Case for Apple® no iPhone upgrades for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Case for the IPhone 11 Pro Max. I have confident that this case will protect my phone if I was to drop it. It's very sturdy! I also bought the Otter Box for my last phone, the IPhone 7+. If you find a product that works stick to it, you can never go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case to start with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but hard to remove phone from clip when need to use the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesomeI bought for my iPhone 11 pro max it was either this or the pelican case I’m glad I chose this one it has an outer tough rubber case and then a hard case she’ll on the inside. It’s not too bulky like most think would recommend this one to any

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case and very dependable. Has taken a couple of falls. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox case fits perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect on my iPhone 11 Pro Max!! It’s a very sturdy case, so it will protect your iPhone, even if you drop it!! Got it at a great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for the accident prone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Fiancee's phone, great fit, easy to put on and makes handling her phone easier. Works well if you use wireless charging too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox does it again. I've had the defender on all my Iphones and I believe they just keep getting better. Keep it up and don't forget about all the different colors. ( haven't been able to find orange and black in this case) Still a great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still an Otterbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the OtterBox you had for your iPhone before you can expect the same great quality and durability out of the ones for the iPhone 11 promax. Like normal the rubber wears out easily and does not surround the phone after about a year of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and does a great job. Only draw back is there was no screen shield like the older models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With working around dust it keeps the phone clean its a durable phone case for the price. He has even taken it swimming in a mud hole ( On accident ) and kept his phone dry and didn't cause any damage to the phone or speaker.

    I would recommend this to a friend