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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,764 reviews
  • Rated 5 out of 5 stars

    Still an Otterbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the OtterBox you had for your iPhone before you can expect the same great quality and durability out of the ones for the iPhone 11 promax. Like normal the rubber wears out easily and does not surround the phone after about a year of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and does a great job. Only draw back is there was no screen shield like the older models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With working around dust it keeps the phone clean its a durable phone case for the price. He has even taken it swimming in a mud hole ( On accident ) and kept his phone dry and didn't cause any damage to the phone or speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing this case lasted me for a solid 2 years possibly even more if i wouldnt have taken it to construction every day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone. Case I dropped it from patio and it did not brack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the prettiest, but the most practical for a teenaged girl who breaks phones. They are very sturdy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong phone case...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping that it came with a screen protector since there isn’t one built in, but otherwise a great case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Box Purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product just a bit over priced. I recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone feels safe and secure in this case, excellent quality and good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built. Has saved my phone several times. Money well spent. A bit bulky but worth it to save the phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too bulky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected it to be big and bulky, but not this much. Wouldn’t work with 2/3 of my wireless chargers, didn’t fit in my car mount, made holding the phone one handed uncomfortable due to the added size and weight. Commuter is the largest size most people should go in my opinion.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series case! That is definitely our most rugged case, so it will be a bit more robust than the rest of our lineup. We'll be sure to get your feedback passed up the ladder to our design team.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it delivered and it came pretty quick. OtterBox is the way to go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for protecting phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but doesn’t come with a screen protector which should be a mandatory thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11promax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it .... Battery life also seems significantly improved (even from what I recall when the X was new) and I am especially noting that there is significantly less battery drain when taking lots of photos and video footage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased to fine this item in your store, I could not find anywhere else. Very pleased with the purchase!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is amazing! Worth every penny! I have 2 toddlers who are always throwing my phone around and this case keeps it safe!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always loved otterbox and this one does not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought but haven’t used yet. Just a bit bulky, but overall a good production

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved my phone once I dropped it. I would buy for all my phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection without large size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned 5 I-Phones and I think this is the best fitting Otter Box of all. I have the 11-PRO-Max. I fly a lot and the case clip stand function works really well and makes hands free viewing simple and versatile.

    I would recommend this to a friend
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