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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,764 reviews
  • Rated 4 out of 5 stars

    Great case for protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great for those who have a kids, I’m happy with this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a otter case before. Heard a lot about them so I thought I’d give one a try. Like the way you can move the pocket clip and it holds it up. Should last a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then the old ones wish they come in brighter colors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is strong and it keeps your phone safe from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and protects my phone from drops. Also I like how I can use my own screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like every other Otter Box!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an Otter Box. Nothing more to say. It will save my phone more than it won’t. If it don’t? That will be due to a reason that I can’t see. EVERY PHINE I BUY? Gets an Otter Box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection for my new phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great grip.. easily to clean and protects phone. I have always trusted otter box for my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for a iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the iPhone 11 pro max. Had a 6+ and I had worn it out it had gotten so slow. Love the new phone and all it’s features, especially how fast it is and all the new camera features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent service, I don’t go any where else for my tech . 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only cases I use. I work in a very physical environment and my phones are subject to a lot of abuse, these cases have done wonders to keep my phone protected and working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely fantastic service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service people are fantastic with helping live this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand is awesome as I have drop my phone on more than one occasion and zero problems. It’s rugged and protects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any other brand for my cell phone. This is a 20 plus in my opinion. Saved my phone many times when I’ve dropped it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have literally chucked my phone against the side of a tree and it did not break! The otterbox was destroyed but that was easy to get replaced because of their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know otterbox is often a little more expensive, but I found it to be worth the money in the long run. We are hard on phones at my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product i love it very durable and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough case for phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong, dependable. Worth the investment for your phone. I dropped my phone several times. No break in screen or scratch’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Go Wrong With Otterbox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate toughest case from Otterbox. I always get nothing but the best for my iPhone 11 Pro Max, and this by far is it! Perfect for construction workers or outdoor activities!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything fine but got charged for upgrade $40 after they stuck me for tax on whole price of phone. So discount was taken away with all add ons. Not very good customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like the Otter boxes for phone protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one for my old phone and love it!! Kept it safe!

    I would recommend this to a friend