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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,764 reviews
  • Rated 5 out of 5 stars

    Sturdy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough and sturdy. I’m very rough with my cell phone. I garden many hours each day and lay it on the ground, mulch, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have literally chucked my phone against the side of a tree and it did not break! The otterbox was destroyed but that was easy to get replaced because of their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty! My kids have been tossing it around and it has yet to get a scratch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the Otter boxes for phone protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one for my old phone and love it!! Kept it safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything fine but got charged for upgrade $40 after they stuck me for tax on whole price of phone. So discount was taken away with all add ons. Not very good customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Go Wrong With Otterbox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate toughest case from Otterbox. I always get nothing but the best for my iPhone 11 Pro Max, and this by far is it! Perfect for construction workers or outdoor activities!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case easy to use not expensive, recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I have had it on my phone since. I don’t take it off. It has took me a while to get use to it because it is thick but I am getting use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the service I received during my recent purchase of my IPHONE. The two African American staff in the phone kiosk was commendable. They deserve a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish case. Provides great protection. Not too bulky. Nice color.,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but it is very bulky to fit in your pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drop and will protect your phone!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong! I always buy Otterbox products because they are made of great quality & and I’ve never damaged any of my phones for the last 10 years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good otter box case it’s protect my phone and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the case is a bit bulky, it provides a double layer of protection, both hard and soft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box are always good. Have been using them for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just changing to a new case made my boyfriend's phone seems brand new. He just loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my phone perfectly. The defender case works great and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long last

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, even you dropped it you don’t have to worry!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early was signed in and immediately the Geek Squad resolved my problem in and out in no time excellent service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good material

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very safe case I really recommend it to my friends

    I would recommend this to a friend
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