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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,764 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but heavy. I like the clip. I wish they had more colors to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex’s Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very strong and reliable case. I have purchased this before and this case has protected my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, Met my expectations. Would like to see more colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is easy to put on the phone and does a good job of protecting the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the perfect one for my husband! Thanks Best Buy:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very sturdy. The clip-on is an added bonus for convenience especially for men. Otter box has been around for years. Can’t beat the lifetime warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The durability and costof the item. I will recoomend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Secure feel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What this case lacks in “attractiveness” it surpasses in security. Once you remove your device from this case. It’s physical condition Is basically unchanged. No scrapes scratches scuffs etc. This is why I purchased Otter box for every device i have owned. Which is no less than 15 in the last 7 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case for iPhone pro 11 max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Keeps my phone very Very protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works & I have had to replace it over 5 times Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent Winner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been purchasing OtterBoxes since my first iPhone purchase around eight years ago. I'm brutal on all my gear, and OtterBoxes have never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HBHB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager at front of great assistance. Located someone to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I continue to purchase Otterbox products because they have a warranty and they will send replacement parts when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has saved my phone sooo many times. I dropped it in the lake and it still kept on ticking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is super reliable,sturdy and durable and fits my active life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying this case for the past 3 iPhones I had. I love it !!! I truly recommend it to anyone with an iPhone especially if you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Phone savior..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for something durable and resistant to anything This is the product that you look for, it is awesome really good...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and easy to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them before and they protect like they should. Easy to use and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid versatile case it’s worth the price and I’m planning to use it for a long time thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this cover on my phone for a while now and it is holding up great. I can use it with my wireless charger which is nice.

    I would recommend this to a friend
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