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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1763 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,763 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early was signed in and immediately the Geek Squad resolved my problem in and out in no time excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HBHB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager at front of great assistance. Located someone to help me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box are always good. Have been using them for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my phone perfectly. The defender case works great and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is super reliable,sturdy and durable and fits my active life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but heavy. I like the clip. I wish they had more colors to choose from.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good material

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very safe case I really recommend it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has saved my phone sooo many times. I dropped it in the lake and it still kept on ticking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this very case for 5 years - it held up SO well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is easy to put on the phone and does a good job of protecting the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very sturdy. The clip-on is an added bonus for convenience especially for men. Otter box has been around for years. Can’t beat the lifetime warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterly indestructible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s otterly great. Bulky but ain’t no breaking happenin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Secure feel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What this case lacks in “attractiveness” it surpasses in security. Once you remove your device from this case. It’s physical condition Is basically unchanged. No scrapes scratches scuffs etc. This is why I purchased Otter box for every device i have owned. Which is no less than 15 in the last 7 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I continue to purchase Otterbox products because they have a warranty and they will send replacement parts when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent Winner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been purchasing OtterBoxes since my first iPhone purchase around eight years ago. I'm brutal on all my gear, and OtterBoxes have never let me down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case for iPhone pro 11 max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Keeps my phone very Very protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying this case for the past 3 iPhones I had. I love it !!! I truly recommend it to anyone with an iPhone especially if you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It protects my phone at all cost. It’s durable and light weighted .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Been using it for years. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid versatile case it’s worth the price and I’m planning to use it for a long time thanks Best Buy

    I would recommend this to a friend
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