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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1763 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,763 reviews
  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little bulky but great for protecting phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyrones Otto box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and very durable. Knew exactly what I wanted, so the purchase was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great. We got this when we upgraded our phone. Its what we had on our old phone. Holds up very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great protector for iPhone but the clip for the belt needs to come off every time I turn in the camera or flashlight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year I purchase a new iPhone for my son I always purchase this case. Seven iPhones in and have never broken one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the OtterBox for my son's phone. It is a great fit and very durable. It was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This case save my phone when I really didn’t think

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to save your phone from damage. This is it. Had my phone one week tripped while running. The phone flew through my bedroom wall. It broke my wall but not the phone!!!!! And it continues to amaze me. I dropped it from 5 feet of my shelves outside again I am amazed. Thank you otter box !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing case. I’ve had it almost a year now. It still almost looks like brand new. Well built ✔️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protective Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed this for me on my new iPhone and it's a very effective protective cover. I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this case for all my company phones and we’re always out in the elements. Very good product well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the safest case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what more can I say. otter box has served me well over the years with not one broken phone. thanks otter box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps from damaging!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! I never purchase a cell phone without it!! Great if you want longevity on your phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a durable and long lasting product. I don't use any other brands or case/holder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender for iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is used all the time and is liked very much by my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, serves its purpose and I personally recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Feels comfortable in the hand. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost otter box

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great protects the phone but my dad lost his phone so idk how it’s doing haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep phone safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product love these sturdy and takes a beating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits iPhone 11 Pro Max as designed. I wish it had the cutout for the apple symbol but it is a solid case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great product, I just love the quality of the product, I would recommend it to anyone!

    I would recommend this to a friend
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