Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,763 reviews
Rated 5 out of 5 stars
Great Case
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Better design in the new case little more durable.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
iPhone XS MAX
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the case. Would be 5 stars if case didn’t sometimes hit lock button so when I and turning the volume up it takes screenshots
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Love otter cases!
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Otter case. I always feel like my phone is protected. I am really hard on my phones and would not buy anything else! Best Buy has the best prices anywhere. Always beets any discounts I find.
I would recommend this to a friend
Rated 4 out of 5 stars
have had my phone fall out of the case a few times
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the case seemed to be the only "belt holder" kind I was looking for. After using for a few days the case held in the phone, and I will keep watching it.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect for my phone
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my phone it’s great product but the only thing though is that they don’t have the color blue available for the size of my phone at the time. Any overall the case is great.
I would recommend this to a friend
Rated 5 out of 5 stars
Durable
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased because I kept dropping phone and cracking screen protector. I needed a case that would give better coverage around the edges and this fits the bill
I would recommend this to a friend
Rated 4 out of 5 stars
works great
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used this case on all my cell phones and have only one complaint, the belt holder clip will snap when sitting down it not careful
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 3 out of 5 stars
It’s good
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this product I’m one of those people who drops my phone often so this helped me a lot
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're glad to hear that you're loving your Defender Series Pro case! If there's anything specific keeping this from being a 5-star experience, please don't hesitate to reach out to us with your feedback, here: https://www.otterbox.com/en-us/support
Best, OtterBox Customer Service Team
Rated 4 out of 5 stars
Otter
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great product. I have been using the defender on all my phones, ios and android.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 2 out of 5 stars
No screen cover.
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fact that this case does not have a screen cover makes this a very poor cover. At the price of nearly $65.00 it is totally overpriced. I'm sorry I bought it as I've found what I believe are better ones for half the price.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Phone case
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its ok a little bulky but durable, but was a bit expensive
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Although we've never aimed to be the lowest price point going, you can rest assured that we've put forth every effort—from design and materials to manufacturing and post-production testing—to ensure our signature Defender Series Pro Case will provide the very best protection available to help keep your device safe from harm!
If you ever have any Otter questions, feel free to give us a call at 1-855-688-7269 and we'll always be happy to talk shop!
Best, OtterBox Customer Service Team
Rated 4 out of 5 stars
Good case
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good rugged case. It protects the phone good. It is durable. It was a little hard to get on, though.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Mr
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product and Holds Up Well. Would like for it to have a different style holder.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Cover is great but don't buy on line
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
cover is 2nd to no one,but beware of buying on line,best buy delayed shipping by a day and up fiddle around it took 1 week for a shipment that should of reached me in 2
I would recommend this to a friend
Rated 5 out of 5 stars
Great case!
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We got the new phones and needed cases. These are great fitting and attractive. They appear to be like the past versions as we have used Otter Box cases for the last 3 upgrades.
I would recommend this to a friend
Rated 5 out of 5 stars
Otter box pro
|
|
Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the color and durability of otter box lifetime warranty have been buying there products for years
Protects phone that’s the reason to buy
I would recommend this to a friend
Rated 4 out of 5 stars
Case review
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case but the clips break and you have to buy
A whole new case to replace the clip.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great Case / Sleek but Protected
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cant go wrong with this case. Wife drops phone endlessly and so this was the sleekest case with the most protection. She loved the purple color too.
I would recommend this to a friend
Rated 4 out of 5 stars
iPhone case
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always been a fan of the otter box series so when I bought this one I wasn’t disappointed in the toughness and strength.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Super sturdy case
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my OtterBox case. It isn't too bulky and it's very sturdy. It went on very easily and the phone buttons, underneath the case, are still very easy to push.