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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1763 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,763 reviews
  • Rated 4 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date this product has met my expectations. Cellphones are expensive, so why not protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps protect your phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for my last IPhone 6 and it really helped protect my phone when I would accidentally drop it...Also love the color Purple..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box with any phone is a must this has saved my phone multiple times otterbox purchase with any phone is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super protective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can drop my phone a million times and not one time am I scared to pick it up thinking it’s gonna be broke. You rock otterbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only iPhone case I'll buy is Otterbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases for the iPhone fits very well, the buttons work well while in the case. I have dropped it several times and. No Problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Otter Box Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Otter Box case. Finally my iPhone is safe and protected. Awesome color too! As usual it arrived in 2 days. Love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every iPhone I have had, I’ve purchased an otterbox. Since iPhone 3, I have never had a cracked screen. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day, peace of mind protection. It even has a clear part that covers the screen. I definitely recommend this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Great overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome and great in quality! I can explain how many times I drop my phone! And this case always protects it! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, fits nicely and makes my phone feel secure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Casse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great and very durable and store associates were knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and tough and looks good also a good buy for sure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another phone case nothing special that cost a lot of money

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Jason!

      We're sorry to hear that your Defender Series case wasn't as thrilling of an experience as you hoped it would be! All of our case designs go through a rigorous series of tests to ensure they can hold up against whatever you might throw at them. Additionally, that case is backed by our stellar limited-lifetime warranty, so if anything happens to your case, we're more than happy to get it replaced. If you need any help with your OtterBox, give us a ring at 1-855-688-7269, and we'll get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Best iphone case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a big fan of otter box. They are known for good quality and protects your precious phone from Any accidental drop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for every iPhone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always the first purchase whenever I buy a new phone. I immediately slip it into an Otterbox because the protection is unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Otterbox is a go to for my iPhone case. They always protect even though they are costly which would you rather replace?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really protects my phone. I love that It works perfect, even with the screen protector. Definitely glad I have this covering my phone!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement over previous models

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than previous models. Still a little bulky but not bad. You definitely don’t ha e to worry about dropping your phone though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected my phone during multiple drops without a scratch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Superior Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 Pro Max is already pretty durable. This case makes it indestructible.

    I would recommend this to a friend
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