Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,763 reviews
Rated 4 out of 5 stars
Protection
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product good. Unfortunately must watch out for opened packages on shelf.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Always a good product.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always a good tough product until you take it off and put back on. After awhile it wears out!
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great Case
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple provides protection for new Apple® iPhone® 11 Pro Max
I would recommend this to a friend
Rated 4 out of 5 stars
Good
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good products I love it and I definitely recommend this to everyone
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Durable
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good case. Strong enough to withstand any drops. Would definitely recommend this to anyone
I would recommend this to a friend
Rated 4 out of 5 stars
Good case
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s great
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Great phone case!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does exactly what a phone case should! Arrived quickly and was in perfect condition
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic protection
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otter box cases offer the best protection you can ask for. I have used otter box phone cases for every I phone I have owned.
I would recommend this to a friend
Rated 5 out of 5 stars
Sturdy
|
|
Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have this case on my phone right now. It’s very sturdy. Has been dropped several times and has not let me down yet.
I would recommend this to a friend
Rated 1 out of 5 stars
Too expensive and heavy
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case for my phone was too expensive and too heavy. I tried to take it off and couldn’t get it off to try another case. For the price you pay it should be easier to get on and off. I’m going to try to return it
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey, Scot!
We're sorry to hear about your frustration with that Defender Series Pro case. When removing that case, first take off the outer slipcover. If you're having trouble getting that part started, we usually recommend opening the charge port cover and giving that flap a little tug; that should get the slipcover started for you. After that's off, look at the back of the case, and you should see some arrows pointing off to the edge of that case; each of those arrows is indicating a latch that's holding that inner shell closed. Simply release each of those clasps, and that shell should start to come open! If you continue to have issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.
Best, OtterBox Customer Service Team
Rated 4 out of 5 stars
Sturdy
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sturdy and reliable, dropped my phone for how many times and still working.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Excellent protection and love the belt clip
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am 99% satisfied with this case. My only issue is, wireless charging is hit or miss. I have an upright stand type charger that will not work with it at all. But I have 2 other chargers, 1 with a battery and 1 without that both work perfectly.
I would recommend this to a friend
Rated 4 out of 5 stars
case
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great and have not had issues with it at all.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Does a protect
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Girlfriend drops her phone all the time and this is the best cast for protection you can get for clumsy girlfriends.
I would recommend this to a friend
Rated 4 out of 5 stars
Otter box Defender case
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve always got the otter box with my phone for years They stand behind there products
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
It’s a bit large for my pocket
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As you can expect I dropped it several times and it’s better than most cases.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Great for otterbox
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is just a normal generic otterbox. Wish it was a life proof but it will do
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great protector
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great with glass screen protector that only covers viewing screen. Soft outside shell provides good non slip grip.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome!
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case! Bought a new phone and have already dropped it a million times and nothing has even scratched
I would recommend this to a friend
Rated 5 out of 5 stars
Great, durable and sophisticated look
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case...I am all butterfingers and knowing when my phone drops, it will be safeguarded...and the color is so me