Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,763 reviews
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I never leave home without a case for my iPhone. Love the otterbox cases. Very durable and protects my phone as needed.
I would recommend this to a friend
Rated 4 out of 5 stars
Case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It did it’s job couldn’t go with a better phone case
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great case for all ages
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my case it really protects my phone I don’t ha e to worry if my kids drop it as it is protected really well
I would recommend this to a friend
Rated 5 out of 5 stars
Best case ever.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent case. I drop my phone several times a day with no damage ever. Have been using these cases for several years.
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone case!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like all the defenders before it but without the screen protector. This case is perfect for protecting the new iPhone.
I would recommend this to a friend
Rated 5 out of 5 stars
Great protection to your phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love this honestly I work for a scrap yard and nothing will protect my phone better than this
I would recommend this to a friend
Rated 3 out of 5 stars
Too much functionality on the screen
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Face recognition won’t work if your wear a mask in corona world. Too much screen functions. If you do a lot of gaming on the phone it becomes annoying. I phone 8 was better. Fingerprint unlock was much better. Don’t waste your money on this one. Maybe next one will be better, but this one is yuck.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Camera is great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife wanted me to get a new phone like hers because she didn’t like mine
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
This will protect your iPhone
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Mom uses this with her iPhone. She usually drops her phone and this sheild protects her iPhone.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome!!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had one previously and LOVED IT! This is the fourth time we have purchased (for several different phones).
I would recommend this to a friend
Rated 5 out of 5 stars
Can’t beat Otterbox
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems very durable, but without the bulk. Nice case, good price, and an awesome color to boot!
I would recommend this to a friend
Rated 5 out of 5 stars
Great Case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a clumsy old man. Thanks Otterbox for designing a case that can take a beating and keep on talking.
I would recommend this to a friend
Rated 5 out of 5 stars
great case!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always used otter box for my phones. Only thing I miss is the screen protector but still a great product
I would recommend this to a friend
Rated 4 out of 5 stars
superb
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
my son really likes it. I am going to buy another one for my daughter.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
I have not broken any phone in one yet
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always get a otter box for my phone I have not broken anything on my phone and I drop it often
I would recommend this to a friend
Rated 5 out of 5 stars
Wife loves it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wife needed protection on her phone. This new design will last longer than the older versions.
I would recommend this to a friend
Rated 5 out of 5 stars
Phone Case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! This case is worth every penny. It protects the phone like no other case.
I would recommend this to a friend
Rated 5 out of 5 stars
Great made case!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the lines on the back to help with grip! Do wish it has a screen protector but I’ll work around it.
I would recommend this to a friend
Rated 2 out of 5 stars
Outter box
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The package was open and stuffed with a broken used belt clip . Which the case i chose didnt come with a belt clip thats the reason for my two star other wise the brand is good protection for phones .
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max/Xs Max - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Tink,
We're so sorry about this discouraging experience. We are just as surprised as you are. We assure you this is anything but normal. If you're willing to give this one more shot, we'd be more than happy to take things from the top with a warranty replacement holster.
Please feel free to check out our online Support/Warranty page on our OtterBox website. If you have any trouble, don't hesitate to give us a call at 1 (855) 688-7269 and we'd be happy to assist you further.
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Great
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best case I have ever bought, I’ve dropped my phone a lot of times an not once has it had a scratch on it!