Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,764 reviews
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item gives my phone great protection and a piece of mind that my phone is well protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for your IPhone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the OttoBox IPhone case. It give great protection for your IPhone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Outter box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was open and stuffed with a broken used belt clip . Which the case i chose didnt come with a belt clip thats the reason for my two star other wise the brand is good protection for phones .

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Tink,

      We're so sorry about this discouraging experience. We are just as surprised as you are. We assure you this is anything but normal. If you're willing to give this one more shot, we'd be more than happy to take things from the top with a warranty replacement holster.

      Please feel free to check out our online Support/Warranty page on our OtterBox website. If you have any trouble, don't hesitate to give us a call at 1 (855) 688-7269 and we'd be happy to assist you further.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Outter hasn’t let me down

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experiences lately with Best Buy and their cases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was great at the store with the purchase and the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like otterbox bouggt these brand before for other electronics and i does protect them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good case the only thing is it needs a built-in screen protector

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fairly good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve use these outer boxes many times and the only issue I’ve had with them is the clip breaking. It has happened with everyone I’ve ever owned. The deal is, that I need something like this for my iPhone 11 Pro Max. I will buy another when when this one fails.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you've had issues with your Defender Series Holsters in the past! Don't forget, we have a great warranty, so if anything happens to your belt clip, we're more than happy to get you taken care of with a replacement. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Amazing Product!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hassle at first trying to take to put the case on.. but the protection is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable case for a busy construction atmosphere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my new iPhone 11 Pro Max great. I have also used Otterbox and have never had a broken phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good. time will tell how sturdy and how well it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light AND durable! I don’t use the hip clip because it’s too bulky. But the case itself it great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for phone as it was recommended to me by others who have bought the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox before and they always meet or exceed all of my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of the otter boxed. Keeps my phones safe and in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone vs. 3 1/2 year old

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 3 1/2 year old that would of broken my phone 10x over if I didn’t have this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! I love it!! OtterBox are really good!! Keeps phone from breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ottorboc

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has Good products. Great price on screen protectors. And the warranty they have on them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t go wrong with otter boxes

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with otter boxes. Great product.

    I would recommend this to a friend
Sponsored