Customer Ratings & Reviews
- Model:
- 77-63242
- SKU:
- 6361897
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.
This summary was generated by AI based on customer reviews.
Phone protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this brand the best but clip will break over time if you wear it everyday.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Greg!
We're sorry to hear that you've had some issues with your Defender Series Pro holsters! We appreciate your feedback, and we'll be sure to pass your experience on to our engineers. If you're having trouble with your current belt clip, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Would not have a phone without it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old iPhone 7 had the otterbox defender. I left it on the car hood it flew off in the highway and got run over by a car. There was no damage and the phone still work great.
I would recommend this to a friendLove this case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case but needs instructions on how to put it on iPhone. I watched utube to figure it out. Many other people have complained about lack of instructions.
I would recommend this to a friendNothing better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protecting your phone like protecting a thousand dollars
I would recommend this to a friendGood but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case except for the fact that it does not protect the phones camera lenses.
I would recommend this to a friendIphone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case its okay. Just keep in mind that it makes the cell more wider.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Grace!
We're sorry to hear that you're not satisfied with the size of your Defender Series Pro case. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. We do have a selection of sleeker, more pocket-friendly cases, so there may still be a case for you! We'd recommend checking out our Symmetry Series case here: https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-11-pro-max-aspen-gleam-yellow/6387071.p?skuId=6387071
Best,
OtterBox Customer Service Team
Otter have and Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always have Otterbox Cases on my phones! They have always protected my investment! I wish Otterbox would make the case with Olivia the Otter on it again!!
I would recommend this to a friendGood case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No front protection. You have to spend more money on screen protector.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, David!
We're sorry to hear about your disappointment with your Defender Series Pro case! After extensive design testing, our engineers determined that the best way to interact with the display of your device was without the addition of a built-in screen protector. That being said, our tests have shown that case provides the same level of drop protection as its predecessors did. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Waste of money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have a screen protector which means on top of paying $60 for this crap you have to pay another $40 for a sorry screen protector that is useless after 2 or 3 drops.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Michael,
We're so sorry you're not loving this Defender Series case. Our engineers redesigned the Defender Series in order to provide the same drop protection even without the built-in screen protector or an extra glass screen protector. The addition of the Alpha Glass provides your phone with premium protection and outperforms our previous Defender Series designs. Please keep in mind we're always happy to replace your case and/or screen protector on our OtterBox website!
Best,
OtterBox Customer Service Team
Otter box iPhone 11 Pro Max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always used otter box cases from the time I got my first black berry. This one is no exception to otter boxes quality.
I would recommend this to a friendProtection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box. Expensive but worth it. Dropped from second floor at shopping center onto tile floor and phone made it without even breaking the screen.
I would recommend this to a friendGreat protection at an even better price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a fantastic case, the material is very durable and leaves me with zero doubt that my phone has the best drop protection out there.
I would recommend this to a friendIt work good right now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clip it comes with a seems pretty durable so far
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Greg!
We're glad to hear that you're liking your Defender Series case! If there's anything keeping this from being a 5-star experience, we'd love to hear your feedback. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Needs cover.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs cover for screen. The otter box missed on this one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Defender Series case! After extensive design testing, our engineers determined that the best way to interact with the display of this device was without the addition of a built-in screen protector. That being said, our tests have show that this case is just as protective as past Defenders. Additionally, that case is totally compatible with Amplify and Alpha Glass. For any questions about those protection options, don't hesitate to reach out to us here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Trustworthy product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time. Box was in good condition. Product covers phone as stated in description. My wife loves it.
I would recommend this to a friendGood Case
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I wanted to get iPhone 11 Pro Max pretty nice case then I decided to get the 12?!
I would recommend this to a friendOtterBox
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought the OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple and loves it.
I would recommend this to a friendIPhone Otter box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purple Otter defender iPhone case is very durable, and protects my iPhone when it has been dropped, no damage at all.
I would recommend this to a friendSame Otterbox Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been using Otterbox for many years. This case is no exception from the quality and protection expected from Otterbox.
I would recommend this to a friendMy wife likes the clip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife’s like the to watch shows or just read text messages and at the same time she like her phone is protective
I would recommend this to a friend