Customer Ratings & Reviews
- Model:
- 77-63242
- SKU:
- 6361897
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case may be good for some people but it was too large for my taste. Had to return.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you were disappointed with your Defender Series case! The good news is, we have a great lineup of cases, so we might have one that suits your needs. If you're looking for something a bit slimmer, we'd suggest taking a peek at our Symmetry Series case. See more about the case here: https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-11-pro-max-clear/6361895.p?skuId=6361895
If you have any other questions with that case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Not pleased with color choices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t believe you only had black and dark purple I only purchased out of desperation
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Shirl,
We're so sorry you're not exactly loving your recent purchase! What colors would you like to see? We're always evaluating new case options. Give us a call at 1-855-688-7269 and we'll take some notes!
Best,
OtterBox Customer Service Team
otter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was just to heavy on my iphone 11 pro, returned it
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we'd suggest taking a look at the Symmetry Series case for a slim, light-weight option! Check that case out here: https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-11-pro-max-glitter/6361885.p?skuId=6361885
Feel free to call us at 1-855-688-7269 with any questions about that protection option!
Best,
OtterBox Customer Service Team
ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is ok but it don't have screen so ,i not really recommended
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you end up running into any issues with your case, we have a great warranty, so we're more than happy to get you taken care of with a replacement OtterBox. Simply reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Wow we
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wow we this phone is great & easy to use the batt last forever
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Dan,
We're thrilled to hear you're loving this Defender Pro Series case!
We're curious as to why it earned the lowest rating possible. We're always looking to improve the Otter experience and we'd love to get some feedback from you, so we can pass it up the ladder for future consideration. Please feel free to give us a call at 1-855-688-7269 and we'd love to chat!
Best,
OtterBox Customer Service Team
Phone review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same cases available online cheaper and same quality
I would recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how the new otter boxes are screen-less so you can use your own screen protector with them now. Overall it's just so much better no more of that cheap plastic one built-in getting loose over time and collecting nasty dirt and grime in it. The face when you put your iPhone in it also just looks a whole lot better (now that we have no home button) and the edge where the screen and case meet is tight and almost sealed. Great comfort grip and amazing protections for your $1200 phone.
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Provides great protection for my phone I use in business every day.
I would recommend this to a friendOtter Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case many years ago for my Iphone 6S also purchased at Best Buy. This protector does its job well. I have accidently knocked the phone to the floor a few times and the thick rubber like coating really protects. I have had 6 years now and still looks like new. A really good investment! I will soon be purchasing this case for my I phone 11.
I would recommend this to a friendInternet connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst cover ever interrupt internet connection all
No, I would not recommend this to a friendOtter box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits perfectly would definitely buy anything I would need for electronics here at Best Buy.
I would recommend this to a friendOtterbox works for me!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is solid and has a good grip on it. I am pleased.
I would recommend this to a friendCase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the case, very sturdy and great protection for phone.
I would recommend this to a friendThe OtterBox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my OtterBox. It’s wonderful if I drop the phone it doesn’t break it doesn’t scratch. It doesn’t do anything it’s in perfect shape.
I would recommend this to a friendLike buying extra insurance for your phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the strongest cases available on the market. Well made, built to last, and with good manufacturer guarantee.
I would recommend this to a friendCase for iPhone 10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy case! Price was great, too. Ordered online. Had to take into store to have it installed.
I would recommend this to a friendOtterbox iPhone Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for myself. Great product! Best case to protect my iPhone!! ⭐️⭐️ ⭐️⭐️⭐️
I would recommend this to a friendOtter Box Defender iPhone case.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Would buy again when I get a new phone.
I would recommend this to a friendLove.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case seems very protective. I’m very bad about dropping my phone, and I’ve been using less protective cases for a while now. I’ve been through so many screen protectors!! they aren’t even phased being in this case. My only question is... will a pop socket stick to this? I wanted the one with the pop socket but they didn’t have them at the Best Buy I was shopping at.
I would recommend this to a friendLG washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service when going to purchase, had duet washer and dryer two times like the LG so far. Super quiet.
I would recommend this to a friend