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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1763 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,763 reviews
  • Rated 5 out of 5 stars

    As always, the toughest out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned 4 iPhones before the 11 Pro Max, and have never had a problem with the Defender. This case is as rugged as the last ones. I’ve even used the Defender on the 5 android phones I’ve owned. I’m glad it doesn’t have a plastic screen protector built in like the models before the X. I prefer the response of a good tempered glass for that purpose. As always, I’ll stick with the Defender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection for Your iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent iPhone drop protection.The belt clip is sturdy, too. Pickup one of the Zagg glass screen protectors while you're at it. The beauty of the glass and touch sensitivity will be preserved! The Best Buy cellular Reps put mine on for me and there aren't any bubbles anywhere. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome case..Ot firs well and really protects the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No replacement for an Otterbox Defender!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects the iPhone 11 Pro Max like it should. I love that they no longer have built in screen protectors, because it works out much better by adding an Armor Edge unit so you don’t get any at bubbles or dust / water under the screen protector. If I had one complaint I’d say put a circle in the back like the old ones so you can see the Apple logo on the back of the phone. I still give it a 5...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough sleek case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for an expensive purchase. Easy to remove when you need to clean it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Case, Kinda Bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, no screen protector on it. Case is bulky but it does protect the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box Defender Case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While hooking up to my boat I left my iPhone on bumper of my truck. Phone fell off on a major highway and even though it messed up the case the case protected my phone from any damage. It didn’t even have a scratch on my phone. Needless to say I purchased another identical case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable. Easy to install. I feel that my phone will be protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and protective. A little bulky on the IPhone 11 Pro Max.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cases.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases aren't as thin as some others but they protect your phone from just about anything. I've used them for years and never had a phone or screen take damage. My only complaint is after a year or two the rubber stretches out or starts pealing off. I've had the one on my phone for 5 years, the rubber outer has stretched so much it barely fits and it looks terrible BUT my phone is in mint condition. Most people would have gotten a new phone and a new case by now. I still think they are worth the money and the rubber thing is acceptable for the most part, more than 2-3 years of constant use is probably a lot to ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and Perfect Protection. Otter Box is the Best for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, great quality. Little heavy and bulky. But will protect your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the grippiness of the case, it is a bit heavier than my old case (life proof) but I wouldn’t swap it for that reason. My toddler can hold it easily and drops it less often than my old case. No worries here about the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fit, super protected. I fully recomend it for the New iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bullet proof for the iPhone 11 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that bulky in my opinion great buy to protect your phone when drop it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox for iphone pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item i got for my son when i bought him a phone its one if the best cases to have i highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Protective Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to drop my iphone a lot, so this was a great choice to protect my iphone. It is very sturdy and I love the double protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box case is a must have for all electronics and phones. They keep all of my devices damage free and blemish free. Don’t use the other brands because they don’t protect like Otterbox either and you have a 1 year warranty on the case too if it is damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never ise anything but the otterbox defender

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have never had a broken screen, never a broken phone, best drip was about 12 over stair railing onto cement side walk, sim card was ajar , not even a single scratch , i can toss my phone onto the kitchen counter and no, it wont slide off , and i personally love the grip that the rubber exterior shell gives, 9 years and 4 phones later, best dura case in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my case. Protects my phone so good. And comes with belt clip.

    I would recommend this to a friend