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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 899 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers appreciate the Defender Pro Series Case's excellent protection and snug fit for their iPhones. Many also highlight the ease of use, durable quality, and good grip. While some find the case bulky or heavy, and note the lack of a screen protector, the positive feedback on protection and usability is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 899 reviews
  • Rated 5 out of 5 stars

    Otter box defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for this nice case that protects my ports. I had issues with lint and dirt getting into the charging port. This solved all my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product from Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Otterbox IPhone cases over the years and this one does not disappoint. This has protected my phone numerous times from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, just like any other defender case I’ve had for my iPhone I’ve always used these cases and I won’t go anywhere unless it’s outter box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for my son’s drop prone phone! He’s dropped it several times and there was no physical or internal damage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for its purpose.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great for protecting my phone. Too thick to work with any wireless chargers that I have found. Also much more bulky, but that comes with great protection.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Bob!

      We're glad to hear that you're liking your Defender Series Pro for the most part! While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. If you end up running into any issues with your case, please don't hesitate to reach out to our stellar team of Customer Service Otters through the link below, or give us a ring at 1-855-688-7269.

      Contact us: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Does Its Job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had otterbox cases on all of my iPhones and iPads, never had any problems with any of them. Well worth the money considering how expensive the phones are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet another high quality case.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband as he works outside and needs a heavy duty case. His case is super dirty but the iPhone is flawless. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but the best when it comes to protecting my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protector for my phone. I’ve dropped my phone several times and the case has protected my phone from breakage or cracks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's an otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay, the only reason i'm giving this a 4 star review is because i'm bitter that otterbox discontinued the pursuit case. in regards to this case, it's a defender. if you've ever had one or have known someone who had a defender, then you know what this case is. it's bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an otter box on every iPhone I have owned. Never have I broke the phone in one. Had one delaminate but they sent me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fast delivery, otter box is a great design and really protects your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best options for total protection for the IPhone 11. I have always been happy with all of the Otter Box cases I have purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the iPhone as expensive as it is, you can't really go wrong with getting an Otterbox case to protect from accidental drops. Only gripes would be that this case does make your phone bulky (so forget about wearing jeans with this) and otterbox isn't cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big but protective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make no mistake, this is bulky AF... I have, however, already dropped my phone three major times, one time it bounced down about 10 stairs... not a scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protects

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protects I am doing OtterBox on my last phone set on this phone I know I can trust her to do a good job of protect well that’s why I go with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective Iphone Belt Clip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect and fits into the holder on my husband's belt. Very protected! I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone protection case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and protective case just what I needed for my IPhone. I do not worry about my IPhone being protected with this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is a great product. It does protect your phone. I have dropped mine a few times and have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gd

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and nice and lite wouldn't trust me iPhone to anything but outterbox

    I would recommend this to a friend