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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 899 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Defender Pro Series Case's excellent protection and snug fit for their iPhones. Many also highlight the ease of use, durable quality, and good grip. While some find the case bulky or heavy, and note the lack of a screen protector, the positive feedback on protection and usability is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 899 reviews
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to protect an iPhone X. It may seem a little bulky, but you do not have to use the clip,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Phone Ain't Broke

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone ain't broke so I guess it works well. Seriously, it's the best protection for an iPhone that you can get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall protection and ergonomic grip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge otter box fan and this is a great case, however they got rid of the built-in screen protector that I like with the previous iPhone models in the defender series. Not a deal breaker. Just means you’d want to buy one yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a greatt phone protector. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protective case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a big fan of Otterbox phone cases - I believe this is my fourth Otterbox case. They are well made, durable and do a great job protecting the phone (specifically, protecting the phone from me!). Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever!! Phone is always protected and I never have to worry about any damage!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely protects the phone. All my phones have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is now safe and secure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great phone protection. Phone can drop without damage. Resilient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone cover

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been a life saver cover this product has saved my phone again and again, since I tend to drop my phone a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cover/protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only cover/protector that any parent with a teenager should purchase for their IPhone it will definitely protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY BEST CELLPHONE CASE!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very BEST IPHONE CELLPHONE CASE available on the market!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only case to buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only phone case I buy for my devices. I’ve never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Always happy with OtterBox. I know they are more expensive but my phones always look brand new when taking the case off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need written instructions as well as pictures.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were drawings on the packaging to show how this case should be put onto an iPhone 11, but they were not enough. It would be better if Otter also included a sheet describing these steps, especially since there was a need to use much strength of fingers to pry-apart some "nested" components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAFE AND SOUND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone crack free These cases are the best, and you don’t have to worry about anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cell phone case for my needs. It offers great protection against being dropped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases are the best. Never have broken a phone and never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and strong belt and case ,easy to clip on belt. Like they say this defend my iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection and good non slip texture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dropped this expensive phone multiple times working in the shop , the otter box has protected my investment every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Have Bought Three?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought three, my last three cell phones have had them. They work so stay with the case my phone stayed safe and working

    I would recommend this to a friend
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