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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 899 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers appreciate the Defender Pro Series Case's excellent protection and snug fit for their iPhones. Many also highlight the ease of use, durable quality, and good grip. While some find the case bulky or heavy, and note the lack of a screen protector, the positive feedback on protection and usability is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 899 reviews
  • Rated 4 out of 5 stars

    I’d only buy phones at Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the quality and service at best buy in St Matthews Is top notch as is with the products, even when refurbished like my IPhone 11. It’s smaller than what I was using (XR) so with my big thumbs I’m making a lot of mistakes but I am extremely have with the money I saved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit overpriced but needed it now. Does what it should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for taking in car . Prevents damage to phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case and has a good feel to it. Tough and rugged. Does exactly what it’s name says, defend. This is my 5th defender case and has been great for me each and every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone otter cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is everything it says it is protects the phone from damage and dropping. I’ve had one of these before and it took four years to wear out. So I re-bought the product again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better quality than the Xs case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely like the feeling of this case compared to the one I had on my Xs. Feels lighter and the texture on the back makes it easier to hold. Not a huge fan of the holster just yet. A little hard to get in and out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive but safe Pretty east to use buttons are stiff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough protection for iPhone 11Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are hard on a phone, this is a must for iPhone 11 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great replacement for my old Otterbox, whose rubber was falling off. This came in quickly and was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender iPhone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has broken many phone cases, this is the most durable by far and has proven to be the best one yet. Perfect for teenagers who are rough on their phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a big fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I'm a big fan of these cases. I've tried buying other similar cases that were cheaper, but they just never had the same quality as the Otterbox brand. I've had one for my last 5 phones and iPads!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my otter box cover for my iPhone. My husband insisted I get it. Though my phone is older. I did drop it on vacation and it was not damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, especially if The phone is for a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps it safe! Only thing when I go to take a photo or use the flashlight I have to take it out of the case! Otherwise it’s great, I hope the belt clip doesn’t snap!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter iPhone cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my iphone 11. The otter protects it wonderfully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very protective for new phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality construction and trendy. Superior protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds phone safely, somewhat bulky. Overall good case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this cover. My husband and I have always liked the otter box durability. He is pretty rough on his phones and this cover stands up well to it’s promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend, i work in construction and have dropped my phone many times and my phone has never gotten any damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only an OtterBox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never consider any other case for my phones. Over the years OtterBox Defender cases have been the only ones I've used. The staff at Best Buy were very helpful and I got in and out really fast!

    I would recommend this to a friend