Customer Ratings & Reviews
- Model:
- 77-63080
- SKU:
- 6361899
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers appreciate the Defender Pro Series Case's excellent protection and snug fit for their iPhones. Many also highlight the ease of use, durable quality, and good grip. While some find the case bulky or heavy, and note the lack of a screen protector, the positive feedback on protection and usability is prominent.
This summary was generated by AI based on customer reviews.
Makes my camera size larger, but great overall!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I give this product a 10 out of 10 for value, quality and durability.
I would recommend this to a friendVery sturdy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very sturdy and nice! You wont worry if you drop your phone!
I would recommend this to a friendgreat case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and allways a great price at best buy
I would recommend this to a friendPerfect Cover!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cover and color was perfect for my wife. Very durable.
I would recommend this to a friendPhoneoverheats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box holds in too much heat my phone is constantly overheating an automatic shutting down when I have the phone outside in the yard with me and it’s only March in Pennsylvania I took the phone with me to Florida I literally had to keep it on an ice pack when I was sitting outside the phone was kept in the shade at all time but the phone case keeps the phone too hot and it literally shuts down
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear that you have had such a discouraging and bizarre experience with the Defender Series Pro case.
Extensive testing is done on the design to ensure overheating will not be an issue, so we're just as surprised as you. Have you tested to see if your device is getting unusually warm without any case on? Also, is the device kept in any area that would allow for such things — in a bag that's in the line of direct sunlight or anything like that? It might be worth reaching out to Apple to see if they have any general suggestions on temperate regulation, and certainly, if the issue persists feel free to reach us via the official OtterBox website and we'll be glad to see if there is anything else we can think of to help.
Best,
OtterBox Customer Service Team
Great Cphone protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dependable product and use this so many iphones i got before.
I would recommend this to a friendOverall excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent product. I Will buy from Best Buy again
I would recommend this to a friendIndestructible Otter Box
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You just can go wrong with an Otter Box. Heavy duty.
I would recommend this to a friendiPhone 11 Pro Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You buy this case to protect your iPhone 11 Pro. You buy the 11 Pro to shame the unwashed masses.
I would recommend this to a friendOtterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case. Very durable even upon multiple drops.
I would recommend this to a friendVery durable case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very durable case that will protect your iphone.
I would recommend this to a friendExcellent phone cover
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter-Box always comes through with quality phone products for protection. This is another quality case.
I would recommend this to a friendCase didn't fit phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was told by Best Buy associate this product would also fit an iphone 11. It does not.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry for the mix-up. This Defender Pro Series case was meant to fit the iPhone 11 Pro only. We'd recommend reaching out to BestBuy to set up a return or exchange. If you have any further questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd be happy to help.
Best,
obcst
Too much
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case to protect your phone - But Otterbox your prices are getting a little insane
I would recommend this to a friendGood quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will recommend this to anybody. This case is well built and the quality is very good.
I would recommend this to a friendGreat protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love outer box products. I have been buying their products for a long to. I love it!
I would recommend this to a friendName is misleading
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came out with the Defender Pro case for the reg iPhone then decided to come out with an iPhone Pro. That was stupid. I don't want to say the case shouldn't have the word pro in it...the PHONE shouldn't. So obviously I got the wrong one. I thought I was ordering the same case as last time.
No, I would not recommend this to a friendOtterBox - Defender Pro Series Case for Apple® iPh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales clerk ordered the incorrect cell phone case. I was very disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Liz! We are confident that the place of purchase will be able to assist you with this issue. Once you are enjoying your case, please do not hesitate to reach out to our Customer Service Team with any questions that arise!
Does NOT fit iPhone Xs as advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may say for iPhone Xs -but it definitely does not fit it. It won't engage the power button. And the back is made for an iphone 11 Pro so a large portion of the back is exposed as the camera on the 11 is different.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any disappointment with your Defender Series Pro! This case is not designed to fit the iPhone X/Xs, so we're sorry to hear that there was any misinformation. We'll be sure to get this passed up the ladder!
Best,
OtterBox Customer Service Team
So far it’s a good product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s a good product. I’m still learning some of the features.
I would recommend this to a friend