Customer Ratings & Reviews
- Model:
- 77-63079
- SKU:
- 6361898
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers appreciate the Defender Pro Series Case's excellent protection and snug fit for their iPhones. Many also highlight the ease of use, durable quality, and good grip. While some find the case bulky or heavy, and note the lack of a screen protector, the positive feedback on protection and usability is prominent.
This summary was generated by AI based on customer reviews.
Nice case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but disappointed that it doesn’t have the screen cover like the older otters
I would recommend this to a friendNo Screen Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for guarding corners. But, screen is left open.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Stephen!
We're sorry to hear about any confusion with your Defender Series case. After extensive testing, our engineers determined that the best interaction with the display of this device was without the addition of a built-in screen protector. That being said, this case is totally compatible with Amplify and Alpha Glass. For more questions about that protection option, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Looks good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good! I haven't dropped my phone yet so I don't know if it works well yet. One complaint I have is the directions to put on the cover are horrible. How about using some words to explain the process. It took my husband and me about five minutes to figure out the cover came apart. I realize illustrations help everyone, no matter what language, but this needs some words in addition to the pictures!
I would recommend this to a friendPhone is loose in the case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality Chineseium. Phone rattles around inside. I’m guessing with a drop it would hit the back glass and break it. Soft rubber outer is not as soft as when they are made in the USA. Needs more foam inside to keep it useful. Might be good if you already broke the back glass it will cover it haha. Not worth it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi MercMan,
We're so sorry this Defender Series Pro case is missing your vote of confidence! It may not look like much, but we put forth every effort - from design and material to manufacturing and post-production testing - to ensure the Defender will offer the some of the best protection available to safeguard your investment and we trust it will prove itself time and time again. If you're still unsure, give us a call at 1-855-688-7269 and we'd be happy to boost your confidence!
Best,
OtterBox Customer Service Team
Very good case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case.provide support for the phone.easy to install. I love this case.
I would recommend this to a friendWaterproof
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid quite a bit for this, just for the purpose that it protects and keeps water out. It did not keep water out when dropped in a puddle.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for any confusion. The Defender Series case is very protective in nature, but it is not a waterproof case. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions!
OtterBox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection. Phone has no trouble staying in good condition.
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It protects your phone just like the otters cases are made for
I would recommend this to a friendOtter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the Otterbox, but would have liked more colors for this model.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, June!
We're glad to hear that you're liking your case for the most part! We appreciate your feedback about the available colors, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your case, feel free to give us a call at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
OtterBox Customer Service Team
My first time buying Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I knew of the Otterbox reputation of being a good investment so i went ahead and purchased this cover for my new iphone pro max. There were no instructions on how to insert your phone!! I almost broke my phone! I had to search for a video online that explains how to take it apart with a 5 step process. First timers need to know that...
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, especially if The phone is for a kid.
I would recommend this to a friendAwesome protection! Cool color!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not going to lie it is bulky, but if you want 100% protection this is the way to go. Specially with kids I need a heavy duty case and this definitely fits the bill! Cute color and I like the Two tone color combination! So far so good and pair with a screen protector your phone is definitely safe!!! Hope this helps!
I would recommend this to a friend12 iPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t seem like the reception is as good for some reason
I would recommend this to a friendProduct and pictures do not match.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case recently, but there’s a discrepancy with the pictures shown and the actual product. The case I got was screen less so I returned it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Luis!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. We're sad to hear that you returned your case, but we hope you choose to give us another shot in the future.
Best,
OtterBox Customer Service Team
Protects my phone like I expect from Otterbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case. My phone stays put wherever I put it. I’ve broken an otterbox case, but never broken a phone in an otterbox. I’ve tried other cases but always come back.
I would recommend this to a friendAwesome case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really good at dropping my phone. I’ve used auto box now for over eight years. They have great customer service when you need them, and I will always buy them.
I would recommend this to a friendOtter box
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get an smart phone without this. It protects your investment and is very high quality. Very stylish and nice colors. Highly recommended
I would recommend this to a friendNice Fit. Solid Build
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little different than the original Defender. No screen cover built in like the old ones. Need to buy a separate screen protector if you want the screen covered.
I would recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest phone condition it came with lots of scratches and a charger that did not work. Also the charger port is loose
No, I would not recommend this to a friendCase squeaks and creaks badly, very disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about three days of owning it the case is creaking badly. I can’t even hold it without it making obnoxious creaking sounds. I’ve been an otter box fan forever and now I’m starting to dislike them because of this. I just passed my refund time too so that’s awesome.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Defender Series Pro case has been creaking! That's certainly odd. The good news is, we have a great warranty, so we're more than happy to look into your replacement case options. Feel free to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team