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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 899 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers appreciate the Defender Pro Series Case's excellent protection and snug fit for their iPhones. Many also highlight the ease of use, durable quality, and good grip. While some find the case bulky or heavy, and note the lack of a screen protector, the positive feedback on protection and usability is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 899 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great case I’ve dropped my phone a bunch of times and it keeps it protected would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter box review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel so comfortable using an otter box to protect our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by this product. I’m very destructive and this product hold up and protects my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox cases are my go to!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had phone cases that protect as well as OtterBox. We even had some ipads in OtterBox cases run over by large dump trucks. The ipads survived (with cracked screen) and they still worked. Amazing products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid protection in a firm fitting case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox Defender cases on all my phones and audio players for years with great results. I’m sure this Defender case will perform just as well and protect my phone from damage for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender Pro Series Apple iPhone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone case. Love this case. Very protective. I have dropped my phone a few times and so far there has been no damage done to my phone. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case - I bought it because my phone got damaged from a fall - so far, this case has protected my phone from any further damages!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family favorite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases is always a favorite in our house, we have 3 phones and because we have kids and they are always playing with our phones using this case make us feel safe, never had a problem with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulky, but protective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not use a case with my iPhone, however, I got this for hiking. It is a bulky case (with no screen protection), but it definitely does the job. If you frequently switch cases taking this on/off may be a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid, solid buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best otter box case that I know of right now. It’s dimensions are very ideal and barely compromising when it comes to the bulky-ness of the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prevents it all!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective. I bought this to protect my 11 year old sons iPhone and it’s been through a lot. His phone still looks brand new when we take this case off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case for my I phone this is the second case in six years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the only cellphone case my husband will use. This is the 2nd DEFENDER one he has had. They last for years and protection 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky, but I feel like it’s worth it for the extra protection. I like that it is simple and all one neutral cooor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for hard workers.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work an industrial job, so I’m around metal, wood, big objects, so this case is great protection from these objects, I work around said items all day and my case protects my I phone 11 very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my old defender case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old case on my XS started to fall apart. More specifically, the rear rubber wrap started to stretch out. The new defender case for my 11 Pro is much better. No stretch and I’m happy with this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box - A Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box makes great products and Best Buy sells it for a fair price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox for iPhone X, and iPhone XS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox is well built. The only drawback that I have with it is that the camera cut away is cut away for the iPhone 11 Pro Max and for the iPhone X and XS a large portion of the back of the phone is exposed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind - great protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this case for the new phone. Durable, easy to install and it provides peace of mind. Have this brand of protection on all our phones. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used otterbox defender cases for every phone i’ve had. It’s a great case and has saved my phone on many occasions! Highly recommend the defender edition if you purchase.

    I would recommend this to a friend