Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,469 reviews
  • Rated 5 out of 5 stars

    iPhone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great secure case. Love it. You can’t go wrong with Otterbox products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ReRe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love OtterBox it is a great product and i would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable & a great protector for iPhone!!! Wouldn’t trust my phone to any other case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bad Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to get the phone in the case no screen protection for the price it’s ver priced the product should have been half what i payed for it

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Baddog,

      We're so sorry you're feeling as though the price of this Defender Series Pro case isn't falling in line with the quality it adds to your overall iPhone experience.

      We decided to forego the built-in screen protector to allow direct, clear-cut access to your curved display. We assure you this case still went through the same testing to earn its Certified Drop + Protection rating, and we trust it will prove itself time and time again.If you're still unsure, give us a call at 1-855-688-7269 and we'd love to boost your confidence!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Nothing better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Oterbox on everything I own electronic. Wouldn’t trust anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case because I work with kids and is strong if I drop it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the OtterBox and everyone was so helpful I g

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so helpful got exactly what I wanted thank you so much the cameras Grit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective and Durable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of OtterBox products for their durability and this case is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case if your clumsy like me you need this

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case has endured many falls , tosses, and oopppss's its still standing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in your hand and way better looking than previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online and picked up within a few hours. Quick and easy curbside pick up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection, but a little bulky!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box cases! They always have protected my phone, yet with my iPhone 11 this case seems to be too bulky for my personal preference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for for a beginger.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box fits my apple I phone 11 great. I love the clip that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This case protects the phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all OtterBox cell phone cases this one is ready for any reasonable fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can never go wrong with an Otterbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third phone I have had in an Otterbox Defender. The only case I will buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love them!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always a good buy! I never buy a phone and not an otterbox as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah I’ll definitely get a good one for next time yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just what I needed, and the color I desired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and highly recommended. Can’t go wrong with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very secure and safe

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust nothing except otter box when it comes to your $800 new iphone

    I would recommend this to a friend
Sponsored