Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Angle. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 2. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 3. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 11. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 12. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 13. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 14. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 15. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 16. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 17. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • OtterBox Defender Pro Series video 0 minutes 30 seconds

OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

Model:
77-62880
SKU:
6361890
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,469 reviews

  • Great protection for my iPhone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Defender model for my convenience because it clips onto my belt. This is my second one. Unfortunately, the clip on the first one broke after two+ years of service.

    I would recommend this to a friend

  • Very secure and safe

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust nothing except otter box when it comes to your $800 new iphone

    I would recommend this to a friend

  • Great Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a tough case that can withstand a drop look no further!

    I would recommend this to a friend

  • L Guzman

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Excellent quality, very durable, protects my phone 100%

    I would recommend this to a friend

  • Good so far

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far no complaints i would recommend it i hope it keeps up the performance

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah I’ll definitely get a good one for next time yes

    I would recommend this to a friend

  • Otterbox defender- if you want the best this is it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave the store when purchasing I phones without one.

    I would recommend this to a friend

  • cushions the blows

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second otter box. The first one lasted 4 years till the belt clip broke

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Apple Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just what I needed, and the color I desired

    I would recommend this to a friend

  • Otter case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases are absolutely the best! They keep my phone nice and safe!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Love Otterbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go for an otterbox to protect our phone. Good quality and durable.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an otterbox fan!!! A bit bulky but worth the protection!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • 5 star review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product, very satisfied. Highly recommended

    I would recommend this to a friend

  • OtterBox - Defender Pro Series Case Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but it was returned and exchanged for the right case.

    I would recommend this to a friend

  • OtterBox Loyal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with my otterboxs. I am supper tough on phones and this slows me to be.

    I would recommend this to a friend

  • i phone 11

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good in my phone.i phone 11.good quality for the price

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • iPhone case

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the iPhone 11. It’s durable and not too thick.

    I would recommend this to a friend

  • iPhone protective case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for and served its purpose well.

    I would recommend this to a friend

  • Bosche Dishwasher

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bosche dishwasher and installation. Recommended...

    I would recommend this to a friend

  • Best case for iPhone.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is my fifth Defender case now. Hard to beat

    I would recommend this to a friend
Page 105, Showing 2,081-2,100 of 2,469 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.