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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,469 reviews
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone 3 to 5 times a week. This is the only way to protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for our son. It works perfectly for his age

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable and very comfortable in your hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent....just what I needed, in stock and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need a cover that allows a lot of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned otter boxes before, I have always had great luck with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is robust, is my second case. Lo recomiendo…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Strong Protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox protects my phone...so very grateful for its sturdiness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protective phone cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter products are excellent and especially defender series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You feel your phone won't crumble if you drop it. Solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, good and tough construction in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David from Best Buy, Portsmouth is great in suggesting this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Very durable and live the purple and lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case Feels good. And meets expectations. So far I haven’t dropped it to test it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty case Excellent for somebody that is hard on the telephone. Very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work out at the oilfields and this is the only case I trust for this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box is the BEST!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is the only brand I use for phones and tablets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I really like the endurance it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite phone case I’ve ever had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It’s so nice. It’s my Favorite phone case I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case , best price. Will tell everyone to get this at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have had used otterbox cases best on the market

    I would recommend this to a friend