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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,469 reviews
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my new phone. Defender does what defender does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable case. Love Outter box. Strong hard case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only brand and case we use for our business phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. very useful with great contruction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and sturdy.................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is reliable and has a good quality. I highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son love PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone for my son he loves it!! GREAT CHRISTMAS GIFT!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and good fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fit perfect and it appears to be rugged enough to fit my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter ox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter is tuf! Can’t beat the Otter................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this wonderful brand for more than 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best case on the market and I will buy another case soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple but yet effective case, in loved with the holster case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender has always defended. Can't beat it for my 18 year old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone and the case kept it safe. Definitely worth The money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase! I bought this for my son's new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great! I use defender series for all my iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is most satisfactory as has been the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad for wireless charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok as a protective case, but is difficult to connect to a wireless charger

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Defender Series Pro! While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Very durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the best case for the money. It will outlast the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heavy duty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this case, has saved my phone from a lot of drops.

    I would recommend this to a friend
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