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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,469 reviews
  • Rated 5 out of 5 stars

    case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product and appears to be durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty case. Great if you drop your phone often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works like a charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good product and yes I’ll tell my friends about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and excellent quality. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always love all Otterbox products. I am never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone ; has a great camera ; overall nice features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...OtterBox NEVER disappoints!!! Love my case!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case holds up well as usual. I’ve always used otter box defender

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case if you are looking for one without a screen shield.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. Strong and durable just get a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great nice phone case would definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case and buying from Best Buy was the best experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was as expected and found to be very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits Xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits Xr without any issue. Very elegant and durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Due the the COVID-19 it was good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering on line is different then being able to go and look. But. Understand due to the COVID-19, and very happy to hear that you will be opening back up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Durable but a little pricy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for 2 family phones. They have decent coverage, but the clip is pretty bulky. Also, kind of expensive.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not loving your Defender Series holsters! We'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your cases, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who drop there phone’s constantly. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanta, es súper resistente a golpes y agua. ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Durable and protects phone throughout. High recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 11! Fast! Easy to use! Great quality!

    I would recommend this to a friend
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