Customer Ratings & Reviews
- Model:
- 77-62880
- SKU:
- 6361890
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.
This summary was generated by AI based on customer reviews.
AlIttle Thick but I know my phone is safe.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox always has quality products with great customer service
I would recommend this to a friendGreat phone protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone protector to work on construction or any other work
I would recommend this to a friendGreat protection yet not bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this product, it’s very strong & nut bulky
I would recommend this to a friendBest way to protect my phone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy a phone, and I buy an otter box to protect it— every time!
I would recommend this to a friendFair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is really nice but what I didn’t like about it it’s really makes the phone so big and heavy.
No, I would not recommend this to a friendFair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is really nice but what I didn’t like about it it’s really makes the phone so big and heavy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Sarah!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the size of your case, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, if you're looking for a case that's a bit sleeker, we'd suggest checking out our Symmetry Series case here: https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-11-xr-black/6361886.p?skuId=6361886
Best,
OtterBox Customer Service Team
Excellent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the son who is always dropping his phone
I would recommend this to a friendUsed these many times and they are tough!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great durability have had 3 of different sizes. Well worth it
I would recommend this to a friendThe case protects you phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is a very strong case it protects your phone very well
I would recommend this to a friendlot to learn
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received as a gift. much to learn since this is my first iPhone.
I would recommend this to a friendGood case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my sons phone he likes the case worth the money
I would recommend this to a friendBest protection available
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always has what you need ! This case is unstoppable
I would recommend this to a friendPerfect phone protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox protective phone cases are the best for the cost
I would recommend this to a friendPhone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok, just disappointed with it not having a screen protector to over the screen portion of it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Kris!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your case, it's also backed by our stellar warranty, so we'd be more than happy to get you a replacement case here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Otter box case for new phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always trust the Otterbox brand, good quality and holds up well
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product, will recommend to anyone Strong and slim
I would recommend this to a friendGood phone for upgrade.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be very user friendly with a great camera.
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rep was knowledgeable and professional. Great job
I would recommend this to a friendWorks as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble. Feels safe and secure. I really like it.
I would recommend this to a friendIPhone great. Wife loves new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased IPhone for my wife. she has no problems setting up
I would recommend this to a friend