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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,469 reviews
  • Rated 5 out of 5 stars

    bought for my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and salesman was wonderful and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seriously protective.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although well designed and built this thing is a struggle to install and once installed just leave it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera for taking selfies.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product and I recommend it to the world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, nice sturdy. Good for work, comes with a clip, I can clip on my belt and not worry about it getting in the way when I’m working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy otter box cases to protect my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case on the market. Wouldn't buy another case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer service!! Excellent product !!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Customer service!! Excellent product !!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boight as a Christmas gift. Will update after its given. If its like all rhe other Otter cases, I'm sure it will be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY DURABLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST WHAT I NEED FOR RUGGEDNESS AND BUSY LIFESTYLE.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Backs up this Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy container with terrible installation instructions. Kudos to Best Buy for taking it apart and fitting the iphone in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Defender Pro Series Case...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the problem of accidentally hanging up phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent pictures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone Easy to use Beautiful Excellent size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case and appreciate its antimicrobial coating but I don’t think it’s as strong as other otterbox defenders.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good quality but I think they could come down on price a little, and still make plenty of profit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for clumsy ppl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great for those that drop their phones constantly. The case will break before the phone and Otterbox will replace the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good cover for my phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The only problem is it’s too big for my hands-free phone holder. Otherwise it has a good beat and is easy to dance to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone case tough and reliable for me I work construction and this is good for ms

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good case, but does not cover front of phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case, but does not cover front of phone, so the front screen is exposed. You will need to buy another screen protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return that but not because of any problem, The color of my phone is red so I preferred to change my case to a clear one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not Apple's newest iteration, I bought this brand new and have not been disappointed. Great phone!

    I would recommend this to a friend