Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Angle. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 2. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 3. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 11. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 12. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 13. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 14. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 15. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 16. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 17. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • OtterBox Defender Pro Series video 0 minutes 30 seconds

OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

Model:
77-62880
SKU:
6361890
Highly rated by customers for:
Your price for this item is $53.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,469 reviews

  • iPhone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality product for the price and it’s durability

    I would recommend this to a friend

  • Greart phone protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for an older phone a few years back and loved it. This one appears to be just like it.

    I would recommend this to a friend

  • Ipad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing was easy , staff was helpful and friendly

    I would recommend this to a friend

  • Cell case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product the other half really likes it and comes in handy all the time

    I would recommend this to a friend

  • Otterbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated it excellent, if it came with a glass protector like the one I purchased for my iPhone 7. It appears that the socket protector is much sturdier than the past Otterbox case.

    I would recommend this to a friend

  • Best case

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case comes in handy if your a person that’s always on a move like I am

    I would recommend this to a friend

  • Good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case especially when it gets dropped by accident.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Best case around

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this case for an older iPhone and it protected the phone perfectly, has belt clip or were on belt.

    I would recommend this to a friend

  • Otterbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend it to anyone for a phone.

    I would recommend this to a friend

  • Great iPhone case.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPhone 11 case for my husband. The case is just what he wanted. It works great.

    I would recommend this to a friend

  • No more broken daughters phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..SOLID product nice and durable , I like it, no more issues with brotken cell phones.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Great Battery life

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and battery life haven’t had it die at all all charge phone at night and that’s it

    I would recommend this to a friend

  • Phone protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for all phones All my phones had it Phone never did break

    I would recommend this to a friend

  • Otterbox IPhone 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox. Always buy them to protect our services. Great quality and does the job.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • well please with the product and customer care

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasant experience at Best Buy. I purchased the product a few days ago. Happy !

    I would recommend this to a friend

  • Great Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my father… he breaks everything. Hasn’t damaged the iPhone yet

    I would recommend this to a friend

  • Durable, nice functioning clip

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carried to work in First responder and construction job sites this case is proving to be durable.

    I would recommend this to a friend

  • Case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Durable and happy with quality. Definitely would recommend

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to the young man that helped us. He made the transfer to my new phone so easy and stress free.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case! A little hard to get on the phone but once it’s on it’s not going anywhere!

    I would recommend this to a friend
Page 98, Showing 1,941-1,960 of 2,469 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.