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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,469 reviews
  • Rated 5 out of 5 stars

    OtterBox continues to impress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is very strong. Feel good about it on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for all phones All my phones had it Phone never did break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my father… he breaks everything. Hasn’t damaged the iPhone yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For My Daughter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protective case for my daughters new phone. Good quality and very functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product - Quick Delivery - Easy Purchase!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and protective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace old otter box as clip was broken. Jackpot - it was on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case especially when it gets dropped by accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for complete iPhone protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my child’s phone. Definitely a tank and could withstand anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Otter Box for iPhones, very sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clip fell from belt, phone was fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No explanation as to why the clip on the case would detach from on my belt while at work today. That’s not okay. However, the new iPhone 11 appears okay despite falling about 4 feet or so onto pavement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Durable and happy with quality. Definitely would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the case is okay for otterbox, it is no Lifeproof. Although they are made at the same company, Lifeproof is definitely a better case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Have a Xr phone that needed help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box it is absolutely strong and doesn’t break the phone when I drop it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend it to anyone for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade from my iPhone8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missed the home button at first, but adjusted to that quickly. Picture/video quality is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is almost everything I want in a case. Nice and sturdy. It has a plug-in cover, unlike most/all other cases for the 11. It's just black. I would prefer other color choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing was easy , staff was helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this case for my 10 yr old son for Christmas,hope he likes it along with his new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box phone cases are the best! I’ve owned them for many years and have not damaged a phone!

    I would recommend this to a friend