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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,469 reviews
  • Rated 5 out of 5 stars

    THE BEST EVER!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND ORDERED THE OTTER BOX FOR MY SON AND NO COMPLAINTS AT ALL!! THE OTTER BOX IS IS EXACTLY AS DESCRIBED AND EVEN BETTER THAN I THOUGHT!! I RECOMMEND THIS CASE TO ALL MY FRIENDS AND FAMILY!! THANK YOU BEST BUY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender Pro=Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd OtterBox Pro I have purchased for 2 separate phones and I can't say enough about the quality. Easy to install and very heavy duty. Fits perfect and gives easy access to all functions on the phone. Well designed and built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat there is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had OtterBox defender‘s since the very first iPhone. The first time I did not get an OtterBox defender I broke the screen on my iPhone 6 with in 2 weeks of getting the phone. I will always use OtterBox defender cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case protector on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this case to anyone who is hard on their phones. Otter box backs their warranty as well so if anything goes wrong they will replace for free. Just costs shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for Industrial Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you work in construction or like to be outdoors alot, or you are always dropping your phone this case will help protect better than the other Otterboxes. The case is made much thicker and feels a bit heavier than a simple case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Never Disappoints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Otterbox case for a smartphone. It feels great in the hand. The backside has a nonslip coating which prevents your device from easily slipping out of your hand. I like almost everything the case. There is only one thing I dislike about this case: it is difficult to take off. This is my third Otterbox case (my first was a Defender Series for a Samsung Galaxy S5 and the second was a Defender Series for a Samsung Galaxy S7). Admittedly, this is my first "Defender Pro Series" case, but it was immediately noticeable the additional effort I had to apply to remove this case when I was installing/replacing my SIM card. Other than that though, I would definitely recommend this product. Otterbox is the only brand I trust my smartphones to, and they have continued to keep me a happy customer with this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. I work in construction and Otter Box has kept my expensive phone safe. Drops from ladders, all kinds of danger yet this brand has me convinced that the price tag is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Otterbox case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case! I always avoided Otterbox cases because I thought they were too bulky. This case is perfect. Great protection for my phone and a perfect size with not too much bulk. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is durable. It is thicker and more durable than most cases available. It does not have the front screen protector so you need to buy a screen protector separate. It seems all the cases are going that way now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for the iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my son for Christmas. He likes the fact that it is a sturdy case. We also have confidence in the otter box brand. He only wished it came in a larger choice of colors & screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Boxes Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case.. Love Otter Boxes.. have had many over the years. Kind of a bummer that you now have to buy the screen protector separately but all in all still love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps your phone safe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my husband’s iphone 11. It’s very good, except the belt holster broke. It wasn’t that old & a corner broke off, so it can’t hold the phone on the belt. Otherwise, the Defender cases are great. It kept my daughter’s phone from being damaged many times during high school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with a Best Buy employee’s recommendation. I feel so secure knowing how safe my phone is. As clumsy as I am, I have already texted the otter box's capability. It’s reassuring to know how safe I feel with this phone case!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protective case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great protective case. It’s a little bulky but protects the phone like no other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case available. Mine has been dropped many times on cement and has never been damaged. I bought this one for my granddaughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is THE case to protect your phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Otter Box Defender for many years. Never damaged a phone through drops and more. If you are highly focused on protection, this is your case. Add a glass screen protector and you’re good to go. Highly Recommend this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case , lasted me a great time and has helped me with my job which is a mustve to get a heavy duty case incause of an acceident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, very strong, so strong that the phone will bounce quietly if dropped; with the screen staying intact. Great Buy! No, I don't work for these Guy's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid IPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job protecting my phone. Does get a bit scratched at times, but that doesn’t interfere with its job protecting my phone. Not a lot of color choices at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box helps me relax knowing my kids drop my phone or I have the tendency to forget it’s in my lap when I stand up. I have NEVER, knock on wood, had a phone break while I’m an otter box defender.

    I would recommend this to a friend