Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple.
  • Angle. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple.
  • Alt View 2. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple.
  • Alt View 3. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple.
  • Alt View 11. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple.
  • Alt View 12. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple.
  • Alt View 13. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple.
  • Alt View 14. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple.
  • Alt View 15. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple.
  • Alt View 16. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple.
  • OtterBox Defender Pro Series video 0 minutes 30 seconds

OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

Model:
77-62881
SKU:
6361900
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,469 reviews

  • I Phone defender

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale at Best Buy. I was able to shop around to see if I could find a better price for this item. Best Buy was fair and competitive with there pricing and they were very good with the staffing due to the covic-19 virus going around. Everyone was following the safety guidelines.

    I would recommend this to a friend

  • best case for your phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otterbox makes the best case to protect your phones!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Great protection for I phone 11

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already dropped my phone and nothing happened!!!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Great protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and easy to use. Trust the brand.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Good for protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my otter cover, excellent for my outdoor work!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Great slim case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case worked out great for my sons new iPhone .

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case durable comes with clip for pants makes it easy to access would recommend to a friend

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone case!!! Easy to hold.Strong case!!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Indestructible case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong case. Seems indestructible. Only gave it four stars because there is no screen protector which is the downside.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Like the color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like otter boxes over all the other type of cases.

    I would recommend this to a friend

  • MR YOUSE

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not failed me yet I see other friends with screens on there phones that are all smashed I have never had that issue

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Best Buy is the best.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case worked well. Only thing I wish they had cuter colors.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • iPhone 11 case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product easy to use and very durable material that stands up to wear and tear

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Great case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the new phone and protects the telephone. Has a nifty handle that supports and elevates the phone when you lay it down.

    I would recommend this to a friend

  • Win-Win

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson. He is on his phone all the time. He drops his phone quite a bit and it was already cracked. This case is tough, great quality, durable and was a great value. I love it. He loves it. Win-Win!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also purchased a iPhone 11 with this case but for reason was not credited with that purchase The case is great

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Almost there

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Only proud it dies not come with screen protector so have to buy separately. If had that, would be 5 stars.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Otterbox = Protected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otterbox cases and they have always protected my phone from substantial abuse.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • otter box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used orterbox”s multiple times never had a complaint …. One of the best cases you can get

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend

  • Okie dokie

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to protect yourself from damaging iPhone Picture instructions were no problem

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

    I would recommend this to a friend
Page 76, Showing 1,501-1,520 of 2,469 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.