Customer Ratings & Reviews
- Model:
- 77-62881
- SKU:
- 6361900
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.
This summary was generated by AI based on customer reviews.
Always get this case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my dads go to case whenever he updates his phone, he’s gotten them three times now and it’s never disappointed esp since he’s a mechanic and around machines, working in rough environments etc so the case hold up well and his phone has never had issues or broken before!
I would recommend this to a friendGood for protection - limits some functionality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would be giving this case a five star review except when I put my phone on speaker the person on the other end reports that I constantly break up or they hear crackling. When I take the phone out of this case the issue stops. Other then that this is a solid case. Protection wise you won’t be let down. Just don’t forget to purchase a screen protector because this doesn’t come with one.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Defender Series Pro case seems to be impacting your calls on speakerphone! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to see if a replacement case will resolve this issue! Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Too bulky
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it provides great protection it’s at the expense of being a little too bulky.
I would recommend this to a friendDecent, but Less Protection than Previous Defender
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Case, but has nothing to protect the camera lenses or screen, so a screen protector is also necessary.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had so many different phone cases over the years. It always says tough or military grade. Drop proof of up to whatever. They never hold up. I’m very tough on then in my line of work. I always end up having to back to an otter box defender series case. Definitely the the best one I used so far. Pelican cases are the only ones that have came even close. The only problem I have with it at all is the belt clip seems cheaply made and either breaks or I have trouble keeping it on.
I would recommend this to a friendExactly what I’ve come to expect!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I said, it’s exactly what I’ve come to expect from Otterbox products. I’ve been a loyal customer for years. I usually buy a couple of cases for my devices, but I always come back home. Safe. Secure. Protected. It’s what I demand, and what they give me. Can’t say enough good things about it.
I would recommend this to a friendGood but a little bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Otterbox and Lifeproof. I have raved about their products for years. But they seem to have dropped the ball on the iPhone 11 and Pro. I do not know what is going on but they need to step up their game and create an affordable and slimmer version to match Apple's improvements in protecting their phones. After a few weeks I switched to a slimmer and lighter brand that had the same protections.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you weren't thrilled with your Defender Series Pro case! While that case is a bit more robust than some others, it is our most protective case we offer. If you're ever looking for a slimmer OtterBox design in the future, we'd suggest checking out our Symmetry Series cases! Feel free to give us a ring at 1-855-688-7269 if you have any questions about that protection option.
Best,
OtterBox Customer Service Team
Much needed if you drop your phone much.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps the phone protected from a lot of drops. Much rather purchase and use one of these than replace another phone.
I would recommend this to a friendGreat Protection for iphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several otter box defender cases. They work great and protect your phones from drops etc. worth the money.
I would recommend this to a friendOtterBox Iphone 11
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old Iphone 5 with a larger 11 and have always liked having the holster. I was a little concerned that the increased size would be uncomfortable, but it has worked very well and the OtterBox seems very sturdy and protective of my new Iphone 11.
I would recommend this to a friendPhone breaker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and has lasted longer than anybother I jave had.
I would recommend this to a friendLOVE LOVE LOVE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime I have an expensive phone I get an OtterBox to protect it. I bought this one for my BF because he works in construction. The phone is still in PERFECT condition MONTHS later and not because he’s been careful by any means
I would recommend this to a friendGreat protection!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing quite like an otterbox for protecting your phone ... but one in purple, now that's awesome!
I would recommend this to a friendHEAVY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUTTONS TO HARD TO PUSH AND HARD TO INSTALL AND GET OFFF
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for the issues you have experienced with your Defender Pro Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Great case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot say anything bad about this case. It’s durable for my fathers job but still is not huge where it cannot fit in your pocket. Ive been using them in my families phones for years and they always last! You won’t go wrong with this case!
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After breaking my last 2 phones I decided to invest in a better case. This case is sturdy. There are covers for the ports do you don’t have to worry about having any damage. The case does seem a little large to me but that is a sacrifice I’m willing to make.
I would recommend this to a friendBest phone protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case OtterBox is great for protection from your phone will recommend to a friend
I would recommend this to a friendGreat if you have a screen protector already!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Just make sure you have your own screen protector, this one doesn’t come with it.
I would recommend this to a friendWhy do these cost so much?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is overpriced and for no real reason. Nothing special about it. Doesn’t have a screen protector and for this type of $$ it should. I will say it feels good but I imagine most phone cases do. To lay it out.. it’s way overpriced and why? Has smartphone case technology increased? I bet they have less than $2 in this case and it costs over $50. I wouldn’t recommend.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there.
We're sorry to hear about your disappointment with your Defender Series Pro case. After extensive design testing, our engineers determined that the best way to interact with the display of this device was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as the Defender Series cases of the past. Additionally, that case is totally compatible with Amplify and Alpha Glass of you're looking to take your device protection even further.
Best,
OtterBox Customer Service Team
Well worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always stick with otterbox and they have been great. I just wish they went back to having screen protection.
I would recommend this to a friend