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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,469 reviews
  • Rated 3 out of 5 stars

    Otterbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice but didn’t come with a plastic protector for the screen. Specifically ordered the one that was more expensive cause it came with it. I guess I should’ve ordered from otterbox directly

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Ronnie,

      We are sorry for the misunderstanding with your Defender Pro Series case purchase. Correct, this product does not include a screen protector. If you have any OtterBox questions, please feel free to give our helpful Otters a call at 1-855-688-7269. We are happy to help!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    gr8 product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best investment to protect your iphone. you really cannot go wrong with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is sturdy and not slick so less likely to slip out of your grip. Due to nature of my work I wear it horizontally, and a couple of times when bending over the clip holding the phone in has released and the phone has fallen out to the ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love otter box!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Holds up very well! And my pop socket sticks to it! I’ve dropped my phone tons of times and it protects us wonderfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs quickly. Very pleased with the performance of this case I’ve dropped my phone countless times and no cracks or breaks yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Cell Phone Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used OtterBox products for a long time. I have dropped my phone several times and have never sustained any damage to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thin unlike the old ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case I like it I thought it would be like the old one that were huge and bulky but this one was thin and heavy duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great promo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price for a great product. Maybe the back needs to be extra rough to provide enough grip and prevent accidental drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally awesome worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never ever get a phone without getting an Otter case. Plus Otter has the absolute best customer service and warranty of any.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Offer complete protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a person that is really hard on phones. With this case I can literally throw my phone across the room without having to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    holder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i lke it very hard to break i have had serveal i work on a farm and i wore them out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t give you a review since this was a gift however it took two tries before he received the one for his cell phone then he had to go the store to get help putting it on since some of the directions was missing. At this point the person appears to be happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can't beat Otterbox cases. I have owned other cases, but the Ottterbox are the only ones that I have found durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good defender case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use this cases for my iPhones and are pretty good never get my iPhone broke This defender cases are really good I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. If it gets scratched the store replaces it. Well worth the money. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality case—dropped daily

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my iPhone accidentally nearly every day so this is a high quality case. At this point I wouldn’t buy anything else!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better design than the past.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Love the improvements from my last otter defender. Lighter and a bit smaller. Would have given 5 stars but it was for my XR phone and camera opening was for the 11. Wish they made one for both so the opening wa smaller but it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox is #1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the only case I ever purchased for every phone I’ve owned. It’s a good quality protective case! I highly recommend. I love my case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have my phone til this day no cracks or anything and I’m so clumsy I drop my phone logs of times throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my granddaughter’s cell phone yes the granddaughter that says she never drops her cell phone, right !

    I would recommend this to a friend