Customer Ratings & Reviews
- Model:
- 77-62881
- SKU:
- 6361900
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.
This summary was generated by AI based on customer reviews.
Portable phone buddy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect travel accessories for the iPhone to keep it safe and portable
I would recommend this to a friendTough case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual the otter box case is great for impacts and durability. It does add some size to an already large phone.
I would recommend this to a friendAvid iphone user for whole family.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection for iPhone for my kids and myself. Repeat buyer of Otterbox for years.
I would recommend this to a friendDifferent that others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used OtterBox Defender cases for years. This one does not have a screen protector. Maybe it's not needed but just seems to be the one thing OtterBox left out...
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with the changes made to that Defender Series case. After exhaustive design testing, our engineers determined that the best way to interact with the display of this device was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as its predecessors did. Additionally, this case is totally compatible with Amplify and Alpha Glass! If you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
NO SCREEN PROTECTOR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, Only available without a screen protector for my model phone only. All the others had screen protectors. Did not catch this until installing on phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Kim!
We're sorry to hear about any disappointment with your Defender Series Pro! After extensive design testing, our engineers determined that many of these newer devices will function best without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as Defender Series cases of the past. If you run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Simply the Best II
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 15 year old son. Have tried other cases but nothing beats an OtterBox
I would recommend this to a friendExcellent Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defender Series speaks for itself. Nice feel in your hand and easier to install compared to previous models.
I would recommend this to a friendGreat quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made but it was a little pricey for what it is. I guess if you want Quality you have to pay for it.
I would recommend this to a friendPHONE CASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service and everything was good, good employees there
I would recommend this to a friendOnly brand to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use otterbox on all of my phones. This was a replacement.
I would recommend this to a friendIPOne case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The iPhone case is one of the best very durable. A little on the expensive side
No, I would not recommend this to a friendGreat purchase and service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a cover for my iPhone and the service was superb I couldn’t ask for a betterI’ll come
I would recommend this to a friendOldTimer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Great advice. Patience. Excellent recommendations. Pleasant experience.
I would recommend this to a friendiPhone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and she loves its a great case
I would recommend this to a friendWish it came with a screen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy, and easy to install. Not the biggest fan of the coverage gap between the side and the flap over the mute toggle, just feels like gunk will slip in there.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Lupin,
We're so sorry you're having mixed feelings about this Defender Pro Series case! We designed this case with specific dimensions to maximize protection and hygiene maintenance, but we understand where you're coming from. The good news is you can check out our case cleaning guide on our OtterBox website!
See you there!
obcst
Phone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only was the product that I bought wonderful but also was the service
I would recommend this to a friendStrongly recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly. Needed a strong case for my company's iPhone
I would recommend this to a friendOtter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love otter box. I drop my phone a lot . On accident of course! It has saved it so many times
I would recommend this to a friendOttorbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you have 4 kids all under the age of 10.. this is what you need for your phone.
I would recommend this to a friendiPhone Case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for my iPhone. This item is very durable and yes I would highly recommend it to anyone.
I would recommend this to a friend