Customer Ratings & Reviews
- Model:
- 77-80260
- SKU:
- 11495022
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
OtterBox Defender for Apple IPad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several Apple iPad's over the years. I would never purchase the tablet with out the OtterBox-Defender..I have dropped several times and it has never gotten a scratch…
I would recommend this to a friendiPad case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy case, but not as functional with the stand. Definitely not $85 worth of function..
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry to hear this. We'd like to learn more about your situation, so we can figure out the best way to help. Please feel free to contact us through our website under "How Can We Help You?" and select "General Questions." If needed, we can easily set up a warranty!
Best,
obcst
Returned this purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible - hard to open and close. No front screen protector…usually love Otterbox products- this one is not for me
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there, Frank! We're sorry to hear the Defender Series Pro case for your iPad wasn't quite what you were hoping for. This case does feature raised edges around your screen to assist with drop protection, but you're correct in saying this case doesn't include a built-in screen protector. If that feature is important to you, we'd recommend checking out our standard Defender Series case.
When you mention that the case is "hard to open and close," is that in reference to the installation process or your everyday use? Regardless, we'd like to chat about this with you further in order to better understand what's going on there. Please give our friendly Otters a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Cheers,
OtterBox Customer Support
Otter box junk,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a terrible design, There were no directions on how to insert the iPad. I had to bring it back to the store to have a geek squad member do it! It is a total waste of $99.00. I do not recommend it to anyone and wish I could return it. Pick something else,,
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Maryann,
We're so sorry about this. For future reference, feel free to check out our Defender Series case installation guide on our OtterBox YouTube channel. In the meantime, if you have any further questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd love to chat!
Best,
obcst
Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic case part broke after one drop. Not what I expected
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Jordan!
We're sorry to hear about the damage to your Defender Series Pro! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so-so. the rubber part wants to fall off, and the included kickstand seems like a last minute add on from the design dept.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello John! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Shame on otter box
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a case that holds the name of otter box it sure let me down. iPad fell from less than 2’ above ground and on its back. Picked it up abs case is cracked. Called otter box and they didn’t think that it falling from that height cracked the case. Smh lost me for life
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Defender Series Pro! While our cases are tough, they aren't indestructible. We appreciate your feedback about when you called our Customer Service Team, and we'll be sure to get your feedback passed along. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Otter box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otter Box was a prior return we believe. It was missing part of the stand and was not user friendly. We exchanged it for a different case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! While it sounds like the original place of purchase got you all set with an exchange, please reach out to our Customer Service Team if there are any questions that arise!
otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason i give it one star the otterbox defender series has stop using the screen protector with the latest iphones and ipads. As far as everything else its great.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi cjt910,
Our apologies for any confusion prior to purchase, but you are certainly correct that the Defender Pro Series for iPad (8th & 7th Gen) does not include a screen protector. Although such a component was a feature of previous Defender Series cases, we opted to go with a direct interaction with the display while still leaving open the option to pair the case with an OtterBox screen protector, such as the Amplify Glass, for total, 360-degree protection.
Feel free to reach out with any questions and we'll always be happy to help!
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
ddparty1896
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for the cost! Average product would recommend to others
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there,
We're glad to hear things are working out with this Defender Pro Series case. If you have any further questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd love to help!
Best,
obcst
Returned it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine I have one for my iPad Pro 12.9 and this case just didn’t fit. I think I got a returned item for resale but the top plastic clear film over screen was missing so….
I would recommend this to a friendA waste
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I wasted my money since the Ipad I purchased it for was an extreme LEMON!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! If we can assist with any questions regarding the case, we would be more than happy to do so!
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and feels sturdy. Bought for my son in hopes that it will stay protected from drops.
I would recommend this to a friendWorth it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and durable. There's a reason this name brand has the reputation for being top notch.
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and reliable device! Its a friendly users, good for browsing social medias too.
I would recommend this to a friendDurrable case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterboxs are the best for somebody who dropps alot or someone who is very clumsy
I would recommend this to a friendCover for iPad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a cover that will protect iPad from drop. Hopefully, this will protect iPad.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .That's the idea with this Defender Pro Series case, and we definitely put forth every effort—from design and materials to manufacturing and post-production testing—to ensure it will be up to the challenge of helping to limit the potential for any unsavory outcomes!
Enjoy your new case, and have a happy holiday season!
OtterBox Customer Support
iPad otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality fair price easy ordering online & curbside pick up. No hassels
I would recommend this to a friendIpad 9th gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything an expensive ipad does. Great every tablet.
I would recommend this to a friendOtter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave the OtterBox another try.Too bulky hard to work. Returned it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear the Defender Series Pro case proved too substantial for your needs and taste. Our streamlined Symmetry Series Folio case might be more of what you're after, and you can check it out right here at Best Buy!
https://www.bestbuy.com/site/otterbox-symmetry-series-folio-for-apple-ipad-7th-generation-8th-generation-and-9th-generation-starry-night/6423995.p?skuId=6423995
Feel free to give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
Best,
OtterBox Customer Support