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Customer reviews

Rating 4.6 out of 5 stars with 922 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Defender Pro Series case offers excellent protection and a snug fit for iPads, with many praising its ease of use and integrated stand. However, some customers find the case expensive and bulky, and note the lack of a screen protector. The weight of the case is also a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 922 reviews
  • Rated 5 out of 5 stars

    Good cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice cover. and it protects the iPad very well. highly reccommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful quality sturdy and heavy duty worth every penny excellent product for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your ipad with this Outerbox !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a godsend. There’s a sealed flap on one end to make charging easier. I’m very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad case looks so sturdy and it’s made of good material. It has a nice feel to it and it’s durable, really protects your Ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case to put on an ipad for a child. Very durable and provides full coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaishakhi Amin

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Sister as gift . She took with her to India. Very happy using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my toddler who loves to throw things during her tantrums

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t worry about my tablet ever breaking nor my screen shattering. Even tho I’m not a person who drops things often, I still have no fear when my tablet starts to slide from my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toddler proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Despite ny scoldings and constant "nos", my child still throws the tablet from time to time. But thankfully, it's not damaged in the slightest. Thanks to this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY BEST AS USUAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOP NOTCH PRODUCT AS USUAL BEST BUY IS THE BEST ESPECIALLYGH THRER WARRANTY PROGRAM COVER EVERYTHING NO BRAINER BEST IN THE BIZ

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Ouch, too big

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love OtterBox for my phone. Hated it for iPad and took it back. Too big and heavy, felt like I was carrying around a laptop instead of a tablet. Durability and protection were very convincing but too cumbersome for reading and gaming.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you found the Defender Pro Series to be a bit bulky for the way you use your iPad. We do offer some other case options that provide amazing protection for your device, but also offer a sleeker case design. If our Customer Service Team may answer any questions or assist with case selection, we are always happy to help at 1-855-688-7269! OtterBox

  • Rated 5 out of 5 stars

    Very happy family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect customer service. Very knowledgeable, professional and very patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad protection profection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect durable stylish, great investment to protect ipad

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    No screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was ordering the same I bought over the summer. No screen protector on this one.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're so sorry about the mix-up with this Defender Pro Series case. We decided to forego the built-in screen protector to allow full functionality of your iPad's curved screen technology. While we understand how that could feel more vulnerable, we assure you this case went through 200+ hours of extensive testing to ensure it will live up to our high standards of protection. If you're still unsure, please feel free to reach out to us on our OtterBox website, and we'd love to boost your confidence!

      Best,
      obcst OtterBox

  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case most protection of any I could find and I’ve had a few. This paired with a glass screen shield make this thing very tough. You won’t worry about dropping and breaking your IPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for kids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really is no question-these i pads are extremely fragile if you are giving them to kids so the Otterbox is the perfect solution to keep them good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy Duty cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great cover! I like that it is guaranteed if it were to ever break. This cover makes it super heavy duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. The only downfall to it, it was hard to figure out the hard outer case. I soon realized it was because I was tying to put it in wrong! Haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad defender case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel super secure that my iPad is protected from everything but water. I have dropped it and nothing happened- no cracks, no scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality product and very durable. Had the same one previously for 3 years lasted and was like new.

    I would recommend this to a friend