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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 922 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Defender Pro Series case offers excellent protection and a snug fit for iPads, with many praising its ease of use and integrated stand. However, some customers find the case expensive and bulky, and note the lack of a screen protector. The weight of the case is also a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 922 reviews
  • Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get on, but once it’s on, it’s on there for good. Very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and secure. We use them out in the field and need something durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to protect my ipad. Would recommend to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and protective case. Best one for kids to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Durable heavy amazing iPad case!! Recommend!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality good- use okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but doesn’t stand up. There’s a stand inside but then the iPad slips off. Either I’m not getting it or it’s poorly designed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for the feedback on our case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fits product well, durable enough to put up with a 2 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love otter box!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the gold standard for cases. Great products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Has held up really well for our business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very smooth , and speed is excellent the keyboard is very responsive to touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and very durable. My kids have dropped it a million times and still no damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase was easy and quick. Product was delivered on Time. Already purchased a second ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, nice memory, just what I needed to upgrade my old ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop my iPad like 7 times and not a scratch or crack on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect just what I was looking for I do not regret this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great packaging and a great screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy again, very good product, held up well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protector for my iPad. Very strong and it looks tough too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my husband. Since we use Apple products this is a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Otterbox for iPad 8th generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to install. Otterbox was no help. Instructions on line were not valid. Otterbox chat line was not available. I have always had an Otterbox! In frustration, I had to return it. I bought a ZUGU for half the price. It is GREAT. Otterbox should copy some of ZUGU features.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Defender Series Pro! We appreciate your feedback about the installation instructions, and we'll be sure to get it passed up the ladder to our design team. We're bummed to hear that you ended up going with another case option, but we hope you choose to give us another shot in the future!

      Best,
      OtterBox Customer Service Team OtterBox