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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $89.95

Customer reviews

Rating 4.6 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Defender Pro Series case offers excellent protection and a snug fit for iPads, with many praising its ease of use and integrated stand. However, some customers find the case expensive and bulky, and note the lack of a screen protector. The weight of the case is also a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 913 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tablet savior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that has already saved my tablet several times from the clumsy hands of a 7 yr year ld

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just didnt like that it did not have a screen protector on front.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bulky but excellent protection.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased these for our ipads as a level of insurance with several young ones handling them. Great protection at a small price of a little bulk.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Very Sturdy - but no screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased - OtterBox - Defender Pro Series for Apple Very simple and sturdy -I do not like the fact it has no screen to cover/protect face.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, easy to install, provides good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great this item create protection from my iPad. Thank you so much for recommending it. No problem now this is for a young person which definitely it will need protection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this iPad protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Easy to put iPad into this case. Great for a child’s iPad for protection of the device!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    instruction

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 star b/c it does not have a screen protector and there is no instruction. It takes me 5 mins to figure it out, so Otter Box you are so welcome! 1. removed the soft sleeve 2. unsnapped the hard case 3. place your ipad and inside the hard case and secure it 4. cover the hard case with the soft sleeve. done! If you are new to Otterbox product they are good product, they just suck at instruction. ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cases. We only buy Otterbox for our iPads at work because of how tough they are. Though even an Otterbox will not save your device if it falls from a ladder on a second-story building. Just saying. #TrueStory

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPad cover

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Best protection for your iPad! Have a great day!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Would definitely recommend this for anyone looking to protect their iPads

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good for protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protection But i wish they made to versions I dont use the pen like to have the whole thing sealed bugs me having that side that opens up

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    OtterBox

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my work iPad and protects it. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Stand

    Rated 4 out of 5 stars

    iPad Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my iPad is well protected in the case. The cover, that the case fits in, was my favorite feature. The stand is great for when I'm watching a show. However, there are little plastic tabs in the "cover" where your apple pen is supposed to be secured. Unfortunately, those broke less then 60 after my purchase and can no longer hold the pen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Project your stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you are sharing with your children. My 2 year old is rough.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Protected yet bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with purchase. Serves its purpose fur protecting iPad. Downfall is iPad becomes bulky and volume buttons difficult to use after installing.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope that the amazing protection of the Defender Pro offsets the bit of bulk inherent with the great protection of this case. If we may answer any questions or if you were to experience any issues with the case in the future, please give our Customer Service Team a call at 1-855-688-7269. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a 2 and 4 year old, I needed something that would protect my iPad. And with the otter box I know I’ll have the best protection possible

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    MrJonRN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and provides excellent protection. A great value

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    Better look on line to find out how to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed how Otter presents this case to the consumer. There are absolutely no instructions or mention of how to find help. You need to go onto Youtube and watch. Has to be broken down into multiple pieces and you will need a small screwdriver. I saw someone tried to install without breaking into pieces and cracked the screen on their new iPad. How hard would it be to include instructions or a link. Also, Pro model does NOT come with a screen protector, even some models do.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear the installation process was difficult. If we may assist, please reach out to our CS Team by phone or via chat, and we are happy to help! You are absolutely correct, the Defender Series case for this iPad offers built in screen protection, while the Defender Pro Series case does not have a built in screen protector to allow it to pair perfect with any of our screen protector offerings for the device. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Pro Series for Apple iPad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for my new iPad. Always like OtterBox products.

    I would recommend this to a friend