Customer Ratings & Reviews
- Model:
- 77-80851
- SKU:
- 6423993
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Defender Pro Series for its excellent protection and ease of use, praising the case's snug fit and high-quality construction. However, some find the case heavy and bulky, and the lack of a screen protector is a common complaint. Other criticisms include the limited adjustability of the stand and the relatively high price point.
This summary was generated by AI based on customer reviews.
Best Protection out there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy construction. Have noticed pulling in out of the shell sometimes opens the side door. Not a deal breaker though!
I would recommend this to a friendProtect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and strong. Can also be used as a stand which makes it very convenient.
I would recommend this to a friend- Pros mentioned:Protection
Better than nothing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay it protects the iPad but the has some design flaws in my opinion
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! We'd love to hear more detailed feedback about your experience with your case, so we can let our engineers know about your troubles. Feel free to call us at 1-855-688-7269, and share your thoughts with our Customer Service Team.
Best,
OtterBox Customer Service Team
Tablet !
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We need this tablet for my daughter for online school and worked perfect and she likes it a lot !
I would recommend this to a friendOtterBox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always buy an OtterBox for all our phones and smart devices!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I love using this for my daughters iPad very durable my son has the same one
I would recommend this to a friendGreat product, but no screen protector included
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Don’t forget to buy a screen protector also!
I would recommend this to a friendNot for me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case wasn't really worth the money. Didn't really protect my ipad as it broken
No, I would not recommend this to a friendIpad case review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great protects the whole ipad good product very sturdy
I would recommend this to a friendFan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this brand. I always try to get in everything I can to protect or cover.
I would recommend this to a friendPerfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendDurable,protective product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great durable product.Love that it has a kick stand!
I would recommend this to a friendiPad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter Loves her new iPad. The staff at Best Buy did a great job.
I would recommend this to a friendNot sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this along with my new iPad Air. Installed it right away. Not so sure about the quality as a flip piece seems to come off regularly. I’ve always been an Otter box user and have loved them on my phones. However, three weeks into using my new iPad, it was knocked off table & screen shattered.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Lisa.
We're sorry to hear about the damage to your device while it was in a Defender Series Pro. While our cases are tough, there are still some variables that can't be predicted. Though we aren't able to extend our warranty to the device itself, we'd be more than happy to get you taken care of with a replacement case. Please feel free to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Great value for safe iPad case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cover and amazing quality to protect our new iPad. Highly recommend.
I would recommend this to a friendBought It for our 12 year old’s 4th Gen iPad Air.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On clearance for $50. Bought It for our 12 year old’s 4th Gen iPad Air.
I would recommend this to a friendOtterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid other box case design… don’t like the pencil side door.
I would recommend this to a friendSkip this one and look for something else.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this yesterday along with my new iPad Air. I have used Otterbox cases on my phones and previous iPads. I got it home and noticed that there is a side piece that opens on the hard plastic part. It popped off while I was handling it. I got the case on the iPad and when using it last night, that side piece popped off twice. It's a very poor design. The piece is only held on by what I would call two little nubs. In addition to that the case has sharper edges than the cases I'm used to and it's not comfortable to handle for any length of time. I'm assuming that the piece opens so you can hook the iPad to a Magic Keyboard. At any rate, this is going back today and I will find something else for the iPad.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .That compartment is actually for the Apple Pencil, but regardless, we're very sorry to hear that you had such a discouraging experience with your particular unit that you've opted to move in a different direction. If this model just isn't the one for you, our Symmetry Series 360 Case for the iPad Air might be worth considering as an alternative. You can take a closer look at that option over on the official OtterBox website, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality excellent material Best Buy the best store in the whole country
I would recommend this to a friendOtter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for young grandkids they haven't broke yet great products
I would recommend this to a friend