Customer Ratings & Reviews
- Model:
- 77-80851
- SKU:
- 6423993
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Defender Pro Series for its excellent protection and ease of use, praising the case's snug fit and high-quality construction. However, some find the case heavy and bulky, and the lack of a screen protector is a common complaint. Other criticisms include the limited adjustability of the stand and the relatively high price point.
This summary was generated by AI based on customer reviews.
Defender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working good. Have had no problems with it. Would recommend it.
I would recommend this to a friendLove it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and great protection. Easy storage for pencil
I would recommend this to a friendPhone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great iPhone case. Got it for my daughter. She loves it
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Can’t argue with otter box. Top quality
I would recommend this to a friendA must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. Money well spent and great investment
I would recommend this to a friendOtterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased. Please with the help from best buy.
I would recommend this to a friendOTTERBOX CASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WELL MADE CASE. STRONG AND STURDY.................
I would recommend this to a friendPoor design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older iPad with Defender case and loved it, so I ordered this for new iPad. I DO NOT like this case at all. I had to buy a separate screen protector and this case has a hard plastic piece on the right side (that I have been told was for stylus) that falls off every time I pick the iPad up. It supposedly is magnetized but this is a very poor design and no way it protects if you drop it accidentally. I am so disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're very sorry to hear the Defender Series Pro case for your iPad Air wasn't quite what you were hoping for. You're correct to say this case doesn't feature a built-in screen protector though. It is our standard Defender Series case for the iPad that includes that additional piece. However, we specifically designed the Defender Series Pro case to be seamlessly compatible with any of our trusted screen protectors, like Alpha or Amplify Glass. As far as that Apple Pencil tray goes, you should be able to slide it back into place if it pops out on you, but we apologize for any inconvenience there. We'll be sure to share all your feedback with our design team for you though. Please don't hesitate to give our CS team a call at 1-855-688-7269 with any questions or if we can be of any additional help to you.
Kindly,
OtterBox Customer Support
- Pros mentioned:Protection
iPhone 14 ProMax Protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding IPHONE 14 Protector Provides effective protection at a minimum weight.
I would recommend this to a friend - Pros mentioned:Protection
OtterBox Apple iPad protector.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and protective for the Apple iPad. Robust and rugged enough to protect I case of dropping or other accidents.
I would recommend this to a friend Disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt mind this case but i think having cases with mandatory spot for the apple pencil is ridiculous. Im not wasting over 100 follars for that and good luck finding alternative cases for yiur ipad air 4th gen.
No, I would not recommend this to a friendvery incomplete
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was going to arrive with a screen protector, like the one I had in the past.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Jesus! Our engineers removed the built-in screen protector from our Defender Pro Series case to ensure complete functionality with the newest devices. Our engineers redesigned our Defender Pro Series in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Pro Series designs.
- Cons mentioned:Screen protector
No protective screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For anyone looking this does not have the built-in screen protector like other defender cases.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you end up running into any issues with your case, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Simply reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Otter box Defender Pro Series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box Defender Pro Series surprised me that it didn’t come with a screen saver. I spent almost $100 on it and I think it should have had a screen saver included. I had to turn around and purchase it separately.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Nadine!
We're sorry to hear about your disappointment with your Defender Series Pro! After exhaustive design testing, our design team found that the best interaction with the advanced display of your device was without the addition of a built-in screen protector. Having said that, our tests have shown that this case provides the same level of drop protection as Defender Series cases of the past. If you end up running into any issues with your case, please don't hesitate to reach out to our stellar team of Customer Service Otters through the link below, or give us a ring at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pencil port keeps falling off when closed needs to be more secured.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have an amazing warranty!
Needs a couple of changes to be five stars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection for iPad but get rid off plastic cover for Pencil dock and reposition (reverse) the charge port cover to prevent strain on the USB C port and cable attachment area.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not happy with the opening for the Apple Pencil and charging port on your Defender Series case! We greatly appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. We love it and it is very protective and works as needed.
I would recommend this to a friend Otter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a tough case. However I did not like h Not having a keyboard and I didn’t like the way it stood up. I returned it and bought a case with a keyboard.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Lynn!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. We're bummed to hear that you ended up returning your case, but we hope you choose to give us another shot in the future.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Hard Cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best hard cover for a tablet for protection.
I would recommend this to a friend - Cons mentioned:Weight
Otterbox Defender pro iPad Air 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been satisfied with defender covers for cell phones but not this one for iPad Air 4. Too bulky ..also cover has to be snapped off entirely to see screen rather than folding back. Hard to do. Also not instructions for installing and was difficult.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about your troubles with your case, and we'll be sure to let our design team know about your experience. In the meantime, if you run into any issues with your OtterBox, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team