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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 585 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Defender Pro Series for its excellent protection and ease of use, praising the case's snug fit and high-quality construction. However, some find the case heavy and bulky, and the lack of a screen protector is a common complaint. Other criticisms include the limited adjustability of the stand and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-585 of 585 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for you iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to apply and strong enough to withstand a lot of things.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPad case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because protect your iPad is a really good case

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    Great concept, horrible implementation!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the dumbest cases ever. Instructions are in 1-point font, completely illegible. I had to watch a YouTube Video on how to do it. There is no screen protector but a giant cover that you need to remove and snap onto when it opens; got a stand.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you experienced an issue with the installation of this case. If our Customer Service Team may be of assistance with this case, or with any other questions, please do not hesitate to reach out as we are always happy to help. OtterBox

  • Rated 5 out of 5 stars

    AMAZING PRODUCT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was on sale in my desperation search to find a iPad case and has been great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Otterbox fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox for ipad air is very secure. However, it only supports one viewing angle in either portrait or landscape mode. The viewing angle is nearly straight up (90 deg) and is too steep for comfortable viewing. This is a deal breaker!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! We greatly appreciate your feedback about the viewing angle, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox