Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Pro Series for Galaxy Note20 5G - Black.
  • Angle. OtterBox - Defender Pro Series for Galaxy Note20 5G - Black.
  • Left. OtterBox - Defender Pro Series for Galaxy Note20 5G - Black.
  • Alt View 1. OtterBox - Defender Pro Series for Galaxy Note20 5G - Black.
  • Alt View 2. OtterBox - Defender Pro Series for Galaxy Note20 5G - Black.
  • Alt View 3. OtterBox - Defender Pro Series for Galaxy Note20 5G - Black.
  • Alt View 11. OtterBox - Defender Pro Series for Galaxy Note20 5G - Black.
  • Alt View 12. OtterBox - Defender Pro Series for Galaxy Note20 5G - Black.
  • Alt View 13. OtterBox - Defender Pro Series for Galaxy Note20 5G - Black.
  • Alt View 14. OtterBox - Defender Pro Series for Galaxy Note20 5G - Black.
  • Alt View 15. OtterBox - Defender Pro Series for Galaxy Note20 5G - Black.

OtterBox - Defender Pro Series for Galaxy Note20 5G - Black

Model:
77-65254
SKU:
6422025
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 461 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Defender Pro Series for Galaxy Note20 5G for its excellent protection and good fit, highlighting ease of use and a comfortable grip. However, some customers express concerns about the lack of a screen protector and the relatively high price. While some find the case slightly bulky, others appreciate its protective qualities and lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Worth the cost

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Provides solid protection for my mechanic husband. Not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Nice case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect and feels secure in hand. Not too bulky. Feels like it will protect well

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Sturdy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! Just got my Samsung Galaxy 20 note & I want to keep it safe. It feels extremely sturdy, easy gripping so it doesn't slide from you hand. Looks; attractive, not bulky. As a clip attachment which I thought I'd never use, but it does make easier to carry while I'm at work. Recommended

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen protector

    Nice phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is know for it's reliability. This case is nice, much sleeker and less bulky than the last one I purchased. The screen protector has to be purchased separately.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Great Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this otter box. It protects my cell phone. A little bulky. Love the clip when walking. Can clip on your pants, purse. Overall great case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Adds bulky protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, excellent protection, definitely thick and adds bulk to my new Note 20. Although I like the case, it does add a lot more bulk to my already large phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box. The onle case i will buy. Very protective, just a little bit bulky

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Great case

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fits the phone well look secure and not too bulky great case

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case, not too bulky and fits nicely to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Otter box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great, protects my phone from the abuse of my grandkids, is just to bulky for me

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Phone cover

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit.... great protection.... not bulky!.... ..

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    My review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. A bit bulky but overall cool. Great service.

    I would recommend this to a friend
Page 1, Showing 1-12 of 12 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.