Customer Ratings & Reviews
- Model:
- 77-65254
- SKU:
- 6422025
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Defender Pro Series for Galaxy Note20 5G for its excellent protection and good fit, highlighting ease of use and a comfortable grip. However, some customers express concerns about the lack of a screen protector and the relatively high price. While some find the case slightly bulky, others appreciate its protective qualities and lightweight design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, FitCons mentioned:Holster, Price
Otter Box for Galaxy Note 20
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great, looks good, and easy to use. Perfect for my new phone. I haven't had any issues with it so far. The clip on the holster for my last case broke right away, so I am enjoying having a holster again. The Otter Box is expensive, but seem to be worth the money.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Holster
OK case but clip feature doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defender is sturdy and does admirable job protecting screen from falls but I was less than thrilled with the clip feature which woul.d frequently let phone and case pop off my belt and on 1 such fall it fell and broke the glass screen over the camera port and now I will need a replacement phone. Case offers no protection for camera glass cover
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro holster! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement belt clip. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Holster
Not bad...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the protection case but don't like the cell phone Belt host.
I would recommend this to a friend - Cons mentioned:Holster
It is what it is.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my secong Note 20 Ultra Otterbox case. The Holster always seems to break in half as this one did. The protective rubber surround begins to wear out within a year. It generally starts with plugging in and the charging cable. Then it begins to not secure to the plastic case as it should. I've gotten use to spending $15 dollars on a replacement holster when it breaks or $30 dollars for the case only when the rubber wears out.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage you've been seeing with your Defender Series Pros! We appreciate your feedback, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. If your current case is damaged, feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Cons mentioned:Holster
Weak Holster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre holster. Phone has fallen out on its own 5 or 6 times. Luckily the case is great quality.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Defender Series holster is giving you some trouble! We designed that belt clip with security in mind, so it's odd to hear that yours keeps falling out! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement holster. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team