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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 461 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Defender Pro Series for Galaxy Note20 5G for its excellent protection and good fit, highlighting ease of use and a comfortable grip. However, some customers express concerns about the lack of a screen protector and the relatively high price. While some find the case slightly bulky, others appreciate its protective qualities and lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 461 reviews
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this case for my work phone and it has proven it self time and time again so when my phone case for my personal phone got old and ugly i decided to get one for it my kids have dropped my phone and it escaped the fall unharmed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly no issues with the biometrics but it was not easy to install the tray they gice you doesnt allow you to place the screen on all 4 holes only 2 and it leaves 1/4-1/2 cm to short and we purchased 2 and they both did it in each phone but we haven't had any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good looking design and feel.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great holding the phone with the case on and it's simplistic design looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made my daughter get this for her phone because she has never spent this much money on a phone and it needed to be protected. I trust otter boxes. They have a good reputation and they stand behind there name. So far so good. She loves it and the phone is protected.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otterbox no screen protector

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed the Otterbox but this does not have a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, sylus works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone and was already a Samsung user so I wanted to keep with the same brand for ease of use. The S20 Note operating system and menus are very close to my S8 but have several improved settings, menus and options. I'm glad I upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Worth the Money!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case. I only use OtterBox for all of my smartphone buys.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does the job well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps phone from breaking. Wouldn't go without one.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    No screen protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have a screen protector only complaint. Its a o.k. case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case there is. Wish it guaranteed your phone would be safe

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. A bit bulky but overall cool. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection for cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep your phone from being chipped or broken when dropped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for everyday utility!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was going to be too bulky, but it's actually the perfect size for adequate protection and slipping in and out of your [pants/jeans] pocket! And the holster is an added plus for its practical utility and doubling as a stand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    casa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good and it protects the phone so I would recommend it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice,good protection,higher priced but good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs More color options than black.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought and used otter products religiously. Overall, they have always protected my phones excluding my last one where the back cover shattered by a corner impact. Still, I do trust them. My only issue now is that I don't see any other color options as in prior phones. It seems the apple phones get these options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Seems to protect phone alright ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. When I say it is a tough case I mean it. I had one on my old phone and had actually ran over my phone with the car and the screen didn't crack at all. So when I got a new phone I flew to get another Otterbein

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outterbox phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product phone case to protect your cell phone. It protects your phone and it also comes with a warranty. No need to buy any other case outterbox is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case, too big for my hand.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice strong case for the sale price especially. Also nice features. I have small hands so it was a bit too big with the Note 20 for me to hold. I unfortunately returned it but would buy again for a smaller phone.

    I would recommend this to a friend