Customer Ratings & Reviews
- Model:
- 77-65254
- SKU:
- 6422025
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Defender Pro Series for Galaxy Note20 5G for its excellent protection and good fit, highlighting ease of use and a comfortable grip. However, some customers express concerns about the lack of a screen protector and the relatively high price. While some find the case slightly bulky, others appreciate its protective qualities and lightweight design.
This summary was generated by AI based on customer reviews.
Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent. I got a much better price at Best Buy than i did at Verizon. The person was very help full an i would go back for anything i need for my phone before going to virizion.
I would recommend this to a friendAwesome!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the way it looks and protects my phone. Everything about it is good and durable. It was a very good choice to get for my phone protection. I black color was a very good choice for my phone.
I would recommend this to a friendWell its a Otterbox, only the best for my cell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using Otterbox cases for years, my phones wear out before before the cases do. With the belt clip its always secure and on my hip, I wouldn't buy any other phone case, and Best Buy has the best prices.
I would recommend this to a friendGreat Case!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case,..just make sure it fits your phone. I'm an idiot and have the Note S20 Ultra...so naturally it didn't fit and I was forced to return it, only to find another I love just as much!
I would recommend this to a friendA must have
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had mine for a while and im VERY clumsy and let me tell you this is worth every penny! I dropped my phone so many times i lost count but still good as new.
I would recommend this to a friendGreat case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a fan of otter boxes but now have some reservations after dropping my note 10 screen down and cracking it because the side edge wasn't raised enough. The edge of this case is raised much more over the note20 which concerns me but well have to see.
I would recommend this to a friendReally good solid case for your phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the store install the case and screen protector. It works great! Feels good in your hand. Non-slip surface so dosen't slide around when you lay it down.
I would recommend this to a friendPhone case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone case. I dropped my phone insurance so I wanted to make sure that I purchase a good case incase I dropped my phone.
I would recommend this to a friendLean, mean and a phone case machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Are there are any other cases that stand up against Otterbox in quality? I haven't found one yet other than their brand that hasn't left me with a broken phone and wallet.
I would recommend this to a friendSturdy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product, even the material feels nice to the touch. It doesn't give me the impression that it's going to fall apart anytime soon.
I would recommend this to a friend- Cons mentioned:Price, Screen protector
$60 for this?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is the cheapest Otter Box Defender I have ever owned. I still dont understand why they did away with the screen protector and the price still went up.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any disappointment with your Defender Series Pro case! After exhaustive design testing, our engineers determined that the best way to interact with the screen of your device was without the addition of a built-in screen protector. That being said, our drop tests have shown that this case provides the same level of drop protection as Defender Series cases of the past. Keep in mind, this is also our Defender Series Pro case, so it includes an anti-microbial agent in the case itself to keep your OtterBox protected from many common germs. If you end up running into any issues with the case itself, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
An Amazing Cellphone Case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best cellphone case (covers) I have ever use and for the number of times I have drop my cell; it works perfectly.
I would recommend this to a friendGood quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it by mistake because, I have a galaxy note 20 ultra, this cover is for galaxy note 20 only for half the price for the ultra.
I would recommend this to a friendBest phone case around
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the best phone case I've ever purchased. I highly recommend it. The shock absorption and sturdiness of the case is unmatched.
I would recommend this to a friendIts a great protection for my phone .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outter box is a strong and good quality cover for any phone . It has a great warranty and good customer service if you have any problems with the case
I would recommend this to a friendBest case I've purchased yet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lol. I didn'trealize that its a three piece case. I was trying to jam my phone into it without taking the case apart first. Its structure is fantastic.
I would recommend this to a friendOne of the best cases out there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love otter boxes! I've literally had an otter box on my phone for the last years and its prevented significant damage from a drop or fall EVERY time.
I would recommend this to a friendGreat tough product that will defend your phone!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox are some of the toughest phone cases out there. Highly recommend for someone that is working outside with their phone.
I would recommend this to a friend- Cons mentioned:Holster
It is what it is.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my secong Note 20 Ultra Otterbox case. The Holster always seems to break in half as this one did. The protective rubber surround begins to wear out within a year. It generally starts with plugging in and the charging cable. Then it begins to not secure to the plastic case as it should. I've gotten use to spending $15 dollars on a replacement holster when it breaks or $30 dollars for the case only when the rubber wears out.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage you've been seeing with your Defender Series Pros! We appreciate your feedback, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. If your current case is damaged, feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sturdy AF! Like I've dropped my phone numerous times and the screen hasn't cracked. It might help that its NoT an apple phone tho. But still
I would recommend this to a friend